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Company Information
Mission Statement
History
Environment
Community Relations
Annual Report

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Marketing
- Coles Marketing Department manages the company's image and brands, both inside and outside the store. The department manages all communication to consumers and incorporates the following areas:
- Advertising
- Direct Marketing
- Donations and Sponsorship
- Marketing Projects
- Micro Marketing
- Media Strategy
- Online
- Public Relations
- Point of Sale
- Sales Promotions
- The Marketing Department develops, manages and implements all of the Coles programs that communicate:
- Seasonal Events
- Major sale Activities
- Local & Regional Area Marketing
- Direct marketing
- Weekly Communication
- Media strategy is also determined by Marketing and production of all print media communication is managed by the internal advertising department.
- Coles' weekly catalogue communication reaches over 4 million households.
- Marketing works closely with the merchandise and promotions areas to assess which products should be featured in catalogues, advertising and point of sale.
- Marketing initiatives are supported by promotions, public relations and internal communications to create an integrated campaign.
- The Public Relations department develops and implements promotional, publicity and media activities to promote Coles.
- They also handle the company's philanthropic and sponsorship programs including fundraising for charities.
- The Community Relations department develops and implements promotional, publicity and media activities to promote Coles.
- They also handle the company's philanthropic and sponsorship programs including fundraising for charities.
Find out more about Community Relations
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