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Enjoy the convenience of shopping online with groceries delivered to your kitchen bench, 7 days a week!
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Plus, if you’re a new customer you can receive Free Delivery on your first shop when you spend $100 or more!
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From easy mid-week favourites to something special, you'll solve the dinner dilemma in no time!
Our team members are on hand in every Coles store to help carry your groceries if you need. Please ask for assistance at the Customer Service Desk.
Cash on Delivery service is available in some stores for our elderly and disabled customers. Customers can phone or fax through their order. Please contact your local store about our delivery costs and availability, as this will vary from store to store.
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To make paying at the checkout as easy as possible we gladly accept:
Individuals and companies can apply for a customer account at their local store. Once approved, you can buy all your groceries on credit just by using your customer account. Eligibility and creditworthiness conditions apply.
Coles Customer Account-holders enjoy:
For more information, or to apply for a Customer Account, please ask for assistance at the Customer Service Desk of your local store, call our Customer Care Centre on 1300 366 109 or visit www.colescustomeraccount.com.au
To make shopping at Coles easier for everyone, we have special wheelchair/mobility trolleys in most of our stores. We also have wheelchair access and wider aisles.
For more information, please ask for assistance at the Customer Service Desk or call your local store.
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Pick up your groceries at your convenience.
For more information or availability, chat to our team at the Customer Service Desk.
If you’re not happy with something you’ve bought or you’ve simply picked up the wrong item, please ask for assistance from our Customer Service Desk team.
On our Coles branded products our promise is to provide you with high quality products to enjoy every day. If you are not 100% satisfied, let us know and we’ll happily give you a full refund or replacement - that’s a guarantee you can count on.
Most stores have a selection of specialty trolleys available for your convenience. These include baby capsule, twin and twin toddler trolleys as well as trolleys for those with limited mobility. If these trolleys are not available, please speak to the team at the Customer Service Desk. Please note that some of our smaller CBD stores cannot accommodate all trolleys.