Existing Policyholders
As of 1 November 2022, Coles will no longer promote Travel Insurance backed by Zurich Australian Insurance Limited (ZAIL) . If you are an active policy holder, your policy is still in force and is not impacted.
If you require any assistance, please contact 1300 315 654.
To make a travel insurance claim, please complete the claims form including your policy number and any relevant receipts or reports to support your claim.
For assistance with existing claims, please call 1300 568 298.
*Charges may apply if calling from a pay phone or mobile phone.
From all other countries or if you experience difficulties with the number above please call direct
Please find below links to the Product Disclosure Statements:
Please find below links to the Target Market Determination:
Please find below the link to the Coles Travel Insurance Claims form: