alert
close

It looks like you are using an old version of your browser and some features of our website might not work properly.

For the best online experience, we recommend you update to the latest version.

News

HELP FOR CUSTOMERS WHO PURCHASED DICK SMITH GIFT CARDS

Dick Smith Gift Cards

Cards bought at Coles can be exchanged for Coles gift cards

January 2016

Coles is offering assistance to those customers who purchased Dick Smith Electronics gift cards at Coles Supermarkets prior to DSE being placed into administration.

While Coles has already passed on the sale proceeds of the gift cards to Dick Smith Electronics, as a gesture of goodwill to our customers we will exchange valid, unredeemed Dick Smith Electronics gift cards purchased at Coles from 1 July, 2015 for Coles gift cards of equal value.

The offer is only open to customers with proof of purchase showing the gift cards were purchased at Coles.

To take up this offer, our customers are invited to call our Customer Care line on 1800 061 562 to obtain a redemption form, which will also be made available on the coles.com.au website.

Customers can then post the completed form, along with the unredeemed Dick Smith Electronics gift cards and proof of purchase, to the Coles Store Support Centre by February 29.

Coles has also written to the administrators of Dick Smith Electronics urging them to honour outstanding gift cards, some of which were purchased as Christmas gifts as part of a 10% bonus promotion Dick Smith Electronics initiated on gift card sales in December.

Coles withdrew Dick Smith Electronics gift cards from sale as soon as we were informed the company had been placed into voluntary administration.

For further information, please contact: Coles Media Relations on 03 9829 5250

Back to News