Instant Win - Terms & Conditions

TERMS & CONDITIONS

1.              The Promoter is Coles Express (Eureka Operations Pty Ltd) ABN 78 104 811 216 of 800 Toorak Road, Hawthorn East, VIC 3123, referred to herein as 'Coles Express’ ("Promoter").

2.              Instructions on how to enter and claim form part of these terms and conditions.

3.              Participation in this Promotion is deemed acceptance of these terms and conditions.

CONDITIONS OF ENTRY

A qualified entrant must meet the following conditions of entry (“Qualified Entrant”)

4.              This Promotion is only open to Australian residents aged 18 years and over at the time of entry. Employees (and their immediate families) of the Promoter, and agencies associated with this Promotion who have influence over the allocation of rewards and prizes are ineligible to participate in this Promotion.  Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

5.              As a condition of entering this Promotion, an Entrant consents to, in the event they are a  Major Prize or Hero Prize winner, the Promoter using the Entrant’s name, in any media in Australia for an unlimited period of time without further notification, remuneration or compensation for the purpose of promoting, publicising or marketing the Promotion (including any outcome), and/or promoting any products or services manufactured, distributed and/or supplied by the Promoter or Viva Energy.

KEY DATES

6.              The Promotion is open for Qualifying Purchases (defined below) made between 12.01am AEST on 29/07/2020 and 11.59pm AEST on 22/09/2020 (“Purchase Period”).

7.              The claim period opens 12.01am AEST on 29/07/2020 and closes 11.59pm AEST on 06/10/2020 (“Claim Period”).

8.              The Redemption Period opens 12.01 AEST am on 29/07/2020 and all the provided barcodes are valid for 10 weeks from the promotional start date 12.01am AEST on 29/07/2020 with specifications set out below (“Redemption Period”)

Prize Tiers Details

Mass-tier rewards

Barcodes will be provided to customers instantly when a valid unique code is entered on the Coles Express website.  Each barcode is single use only and is unique. Customer can redeem the barcode anytime during the 10-week validity period.

Major Prizes

Winners will be notified instantly and will be prompted to fill out additional information and include a valid receipt that contains proof of purchase. Coles Express will send verification email to winners within 2 business days and issue the prize within 30 days.

Hero Prizes

Winners will be notified instantly and will be prompted to fill out additional information and include a valid receipt that contains proof of purchase. Coles Express will send verification email to winners within 2 business days and issue the prize within 30 days.


HOW TO ENTER

9.              To be eligible to participate in the Promotion, entrants must, during the Purchase Period:

·       Visit any Coles Express store and purchase any 2 participating products in the same transaction(participating products are marked in-store and listed at www.colesexpress.com.au)  (“Qualifying Purchase”). A unique code will be presented on the bottom of the receipt and customer must retain the receipt for all entries in case of prize verification. Each entry will require a separate unique code.  In the event a receipt is not supplied, it is the entrant’s responsibility to request one.

To claim, entrants must, during the Claim Period:

                    I.            Visit www.colesexpress.com.au/instantwin

                    II.           Input the unique code from the purchase receipt;

                    III.          Accept the promotional terms and conditions

                    IV.          Entrants will be notified on screen the prize or reward (“Instant Prize”) they have won. 

10.          Entrants who perform the above steps (“Qualified Claim”) will receive on screen, a barcode which will enable them to redeem the prize in store. On screen instructions will detail exactly how to redeem the Instant Prize. Customers will have the option to have the barcode sent to their email, with on screen instructions detailing this process.

11.          Multiple claims are permitted, subject to the following:

                   o        Only one (1) Unique Code per claim is permitted;

                   o        Each claim must be submitted separately and in accordance with entry requirements of these terms and conditions;

                   o        Maximum of 5 claims per day per customer;

                   o        The same Unique Code cannot be used more than once;

12.          All Instant Prizes are subject to terms and conditions outlined in Schedule 1.

OTHER GENERAL TERMS & CONDITIONS

13.          For each prize claim that an Entrant submits, the Entrant must keep the receipt that bears the Unique Code submitted at the time of claim or entry.

14.          Incomprehensible, indecipherable and incomplete entries may, at the Promoter’s discretion, be deemed invalid and not eligible for Reward.

15.          The Reward is personal to each Qualified Entrant, and cannot be exchanged, transferred, shared or assigned in any manner.  Rewards cannot be used or redeemed in conjunction with any other Promotion

16.          Redemption of codes is available online only and therefore access to the internet is required to participate in this Promotion.  Any cost associated with accessing the promotional website is the Entrant's sole responsibility and is dependent on the Internet service provider used by the Entrant.

17.          Any ancillary costs associated with redeeming the reward are not included.  Any unused balance of the reward will not be awarded as cash. Redemption of the reward is subject to any terms and conditions of the issuer.

18.          The Promoter (including its directors, officers, employees and agents) reserves the right, at any time, to verify the validity of claims and the Qualified Entrant (including the Entrant’s identity, age and place of residence) and reserve the right, in their discretion, to disqualify any individuals who they have reason to believe has breached any of these terms and conditions, tampered with the claim process or engaged in any unlawful or other improper misconduct calculated to jeopardize fair and proper conduct of the Promotion.  Errors and omissions may be accepted at the Promoter’s discretion. The Promoter's legal rights to recover damages or other compensation in such circumstances are reserved.

19.          Failure by the Promoter to enforce any of their rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation arising as a result of such conduct are reserved.

20.          The Promoter (including its directors, officers, employees and agents), its respective agents, promotional partners and distributors are not liable for lost, stolen or damaged Rewards, and to the extent permitted by law do not make any contractual promise or representation regarding the quality and/or availability of the services offered and cannot be held liable for any resulting personal loss or damage.

21.          The Reward is subject to availability. If the Reward is unavailable, for whatever reason, the Promoter reserves the right to withdraw or substitute the Reward for a reward of equal value and/or specification, subject to any written directions from a regulatory authority.

22.          All promotions and offers by are subjected to a set of terms and conditions, which the Promotor reserves the right to vary without prior notice. The right to amend terms and conditions includes changing the definition of a qualified purchase, terminating the offer before stated validity date, changing the details of the promotion or offer or any other changes.

23.         The Promotional Website may contain links to other websites (“Linked Sites”), including Promotional Partner Websites. The Promoter is not responsible for the content of any Linked Sites, whether or not the Promoter is affiliated with the Linked Sites. The Promoter does not in any way endorse any Linked Sites and is not responsible for the quality or delivery of any products or services offered, accessed or advertised by such Linked Sites. To the extent that these Linked Sites collect personal information or postings from Entrants, the Promoter shall bear no responsibility or liability for the manner in which such information or postings are used or exploited. The Linked Sites are for Entrants’ convenience only and Entrants agree to access them at their own risk.

24.          In the event that for any reason whatsoever a Qualified Entrant does not take or claim a Reward (or an element of a Reward) at or by the time stipulated by the Promoter, then that Reward (or that element of the Reward) will be forfeited and cash will not be awarded in lieu of that Reward (or element of the Reward).

25.          Should a Qualified Entrant’s contact details change during the Promotion, it is the Entrants responsibility to notify Coles Express at Coles Customer Care on 1800 061 562 during the Promotional Period. A request to access or modify any information provided in claim/entry should be directed to Coles Express.

26.          If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason, including by outside act, agent or event that is beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law:

               i.            to disqualify any Qualified Entrant; or

               ii.           to modify, suspend, terminate or cancel the Promotion, as appropriate.

27.          The terms of the Reward are as stated in these terms and conditions and no other representations (written or oral) shall apply. Nothing in these terms affects any statutory rights a Qualified Entrant may have including under the Australian Consumer Law.

28.          Personal information (PI) is being collected by the Promoter in order to conduct this Promotion. For this purpose, the Promoter may disclose PI to third parties, including but not limited to their employees, agents, contractors, service providers, suppliers and, as required to under any applicable law, to regulatory authorities. Participation is conditional on a claimant providing the Promoter this PI. Coles Express use and handle personal information as set out in its Privacy Policy, which can be viewed at https://www.coles.com.au/privacy.

In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Each Privacy Policy also contains information about how Qualified Entrant may opt out, access, update or correct their PI, how Qualified Entrant may complain about the treatment of their PI, and how those complaints will be dealt with, subject to the consent that a claimant provides above at clause 31 above. The Promoter may disclose personal information to entities outside of Australia (for a list of countries, see the Promoter’s Privacy Policies).

29.          HELPLINE: Consumers may call the Coles Customer Care team on 1800 061 562 between the hours of 9:30am (AEST) and 5:00pm (AEST) or via https://www.coles.com.au/customer-care/feedback-form  during the Promotional Period.

30.          Authorised under: ACT Permit No TP20/00742, NSW Permit No LTPS/20/43874, SA Permit No T20/637.

SCHEDULE 1

ADDITIONAL TERMS AND CONDITIONS FOR INSTANT WIN PRIZES

INSTANT PRIZE POOL

Prize Category

Instant Prize

Value of Each

Max No. of Prizes

Total Max Value

Hero Prizes

Free Coles Express Fuel For A Year

$4,000

25

$100,000

Major Prizes

$100 Coles Group & Myer Gift Card

$100

100

$10,000

Mass Tier Rewards

FREE Four N’ Twenty Pie

$4

15,000

$60,000

 

FREE 600ml Coke

$4.70

96,000

$451,200

 

FREE Dare Iced Coffee 500ml

$4.60

96,000

$441,600

 

FREE Red Bull Energy 250ml

$3.70

63,600

$235,320

 

FREE Small Coffee

$1

180,000

$180,000

 

Connoisseur Ice-cream - ‘SAVE $2’

$2

124,904

$249,808

 

Coles Cookies & Bars - ‘SAVE 50c’

50c

124,904

$62,440

 

Do Good Labs Breakfast Bar - ‘SAVE $1’

$1

124,904

$124,904

 

Milo Cups - ‘SAVE $2’

$2

124,904

$249,808

 

Coles Little Treehouse Collector Case - ‘SAVE $4’

$4

124,904

$499,616

 

Small Coffee - ‘SAVE 50c’

50c

124,904

$62,440

 

Total

 

1,200,149

$2,727,136


INSTANT PRIZES GENERAL

1.          The value of each Instant Prize, the total number of possible Instant Prizes to be awarded for the Promotion and the total maximum value of the Instant Prizes are in accordance with the table above.

2.          Each prize is valued in Australian Dollars inclusive of GST (if any) based on the recommended retail value at the time of printing. The Promoter takes no responsibility for any variations in the value of a prize post printing.

3.          The maximum number of instant prizes giving away for this promotion is 1,200,149 and the maximum total value of all prizes in the Promotion is up to AUD$2,727,136. The final number of prizes distributed by the Promotor will be the number of prizes claimed by the entrants.

4.          Free Fuel for A Year is calculated at $4,000 AUD per winner. This amount has been calculated based on The Australian Automobile Association's (AAA) March 2019 Transport Affordability Index which reported the average two-car Australian household (two adults, two children) pays $68.99 for fuel every week. Total sum being $3,588AUD. The $4,000 AUD prize per winner contains an allowance for reasonable consumption over the national Australian Average.

5.          Prize Redeem Procedure

Mass-tier rewards

             o   For each Qualified Claim, the entrant will automatically receive a barcode via the colesexpress.com.au/instant win webpage (or their email address if selected) to redeem the shop product. This barcode can then be used to instantly redeem this product in store, with each barcode valid for one time use only. Team members will need to scan the prize product, and the barcode in store for customers to redeem. All claims need to be submitted by 11.59pm AEST on the 06/10/2020.

            o   The Barcode is valid for 10 weeks from promotional start date and will expire on the06/10/2020.

Major Prizes & Hero Prizes

            o   For each Qualified Claim, customer will receive a verification email within 2 business days of claimed on the prize they have won. The Entrant might be requested to provide:

                  ·       A scanned copy of the physical receipt which shows the unique code

                  ·       Information that is personal to the Entrant, including their full name, date of birth, address and contact telephone number.

           o   After the Entrant has satisfactorily responded to the Verification Email, the promoter may conduct preliminary verification checks (as determined by the Promoter in its or their absolute discretion).

           o   The prize will be arranged to be sent within 30 days.

           o   Prizes is valid for 12 months from date of issue (if applicable).

           o   Major and Hero prize winners will have their name published online at www.colesexpress.com.au on 13/10/2020 for a period of 14 days.

6.              If for any reason, there are Major and Hero prizes that have not been awarded by the closing date of the Claim Period, the promoter will re-distribute any Unclaimed Prizes by providing them to RedKite (or an alternative charity if necessary).

            I.         Redkite is an Australian cancer charity who provide essential support to children and young people (0-24 years) with cancer, and the family and support network who care for them.

            II.         The Unclaimed Prizes will be re-distributed to RedKite (or the alternative charity) by 20/10/2020. 

7.          If a prize (or part of a prize) becomes unavailable, for any reason beyond the Promotional Partner or Promoter’s reasonable control (as applicable), then a comparable prize (or part of a prize) of equal or greater value will be awarded in lieu at the Promotional Partner or Promoter’s discretion, subject to any written directions made under applicable State or Territory legislation.

8.          Prizes are not transferable or exchangeable and cannot be taken as cash (unless otherwise indicated). Prizes must be taken as offered and cannot be varied. Prizes cannot be used or redeemed in conjunction with any other offer. The Promoter accepts no responsibility for any tax implications that may arise from any prize winnings. Independent financial advice should be sought.

9.          It is the responsibility of the claimants to use their rewards by the specified expiry date. The prizes is issued with the understanding that it will not be extended or replaced.

10.       Timeframes for delivery indicated in these terms and conditions may be affected by circumstances outside of the control of the Promoter, including, but not limited to strikes, fires, floods, earthquakes, other natural disasters, acts of terrorism, and blackouts.  The Promoter will not be liable for delays caused by circumstances outside of its control.

11.       Prizes will be delivered to Australian addresses only.

12.       All Promotion advertisements depicting prizes, prize descriptions and/or trade mark references are illustrative rather than definitive and do not imply any association with the Promoter.

13.       If a winner fails to redeem an Instant Prize in the manner required, as stated in these terms and in the reasonable opinion of the Promoter, the Instant Prize will be forfeited with no compensation payable.

REWARD CONDITIONS:

Hero Prize - Free Coles Express Fuel For A Year

          ·     Each Coles Express Fuel For A Year prize will be awarded in the form of a Coles Express Gift Voucher to the value of $4,000 redeemable at any Coles Express Fuel outlet.

Major Prize - $100 Coles Group & Myer Gift Card

         ·   Coles Group & Myer Gift cards are subject to terms detailed at www.giftcards.com.au

Mass Tier Prizes

        ·   Prize barcodes are redeemable at any Coles Express store and expire on 06/10/2020 (10 weeks from promotion commencement date).

       ·   Hot Food Vouchers are available at selected sites only, if hot food is not available at your local store, please see colesexpress.com.au/store-locator for information about your nearest hot food site. If there is no hot food site near you, please contact Coles Customer Care at 1800 061 562.