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Quiet Hour – now every Tuesday

Join us for a sensory friendly shopping experience that’s easy on the eyes and ears.
Quiet Hour offers customers a low sensory shopping experience by making small changes to the store. During Quiet Hour, participating stores will:

Autism Spectrum Australia


  • Reduce Coles Radio to lowest volume
  • Dim the lights by 50%
  • Turn down register and scanner volumes to lowest level
  • Remove roll cages from shop floor
  • Limited trolley collection
  • Avoid PA announcements *excluding emergencies
  • Offer free fruit at customer service
  • Have trained team members available to assist customers

Quiet Hour will be offered at participating stores once a week on Tuesdays from 10:30am to 11:30am (for a list of participating stores, please click here).

Autism Spectrum Australia (Aspect) is Australia’s largest service provider for people on the autism spectrum. For more information about Autism Spectrum Australia (Aspect) please visit their website