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Our commitments

Coles has been proud to serve the Australian community for over 100 years. We employ over 115,000 team members, work with over 5,000 suppliers and serve customers through almost 2500 retail outlets around our country.

At Coles, we believe we have a broader responsibility to the communities we serve and that we can make a positive difference through our decisions and actions.

Over the coming months, Coles will release a range of initiatives and commitments to drive more sustainable operations, to reduce our impact on the planet and to help our customers and team members lead healthy lives.

Our journey to becoming a truly sustainable company will take time, but these commitments are an important first step. We look forward to working with you to create a more sustainable future.

Read about some of key commitments below or get the full document:



Halve food waste in Coles supermarkets by 2020

We will halve food waste in our supermarkets by 2020 by donating unsold edible food to people in need and diverting food waste to animal feed, clean energy, fertiliser and compost.

Our achievements and goals

Halve food waste in Coles supermarkets by 2020.

We help transform organic waste into energy and compost, and provide farmers with animal feed.

We donate unsold edible food to more than 1,300 community organisations through SecondBite.

Case study: 
Turning food waste into compost and energy

Last year in Western Australia and New South Wales, we sent thousands of tonnes of organic waste to anaerobic digestion plants where it was converted into clean energy and compost.

More than 50 Coles supermarkets across Western Australia send food waste, such as out of date bread, bakery items and vegetables, to an anaerobic digestion plant in Jandakot.

Through a waste management program with Richgro, a local, fourth-generation family business that operates the digestion plant, Coles supermarkets are diverting organic material from landfill and turning it into compost and energy.

Case study: 
Coles in Dunsborough donates 21,000 meals to locals in need

Through its partnership with SecondBite, Coles Dunsborough supermarket has donated more than 10,400 kilograms of surplus fresh fruit and vegetables to St George’s Community Care. This is the equivalent of around 21,000 meals to local people in need.

Locals turning to St George’s Community Care for support have benefited greatly from Coles’ partnership with SecondBite, according to Barbara Nigg at the charity.

“Each week our community kitchen provides a two-course meal for around 220 people and our emergency relief team makes around 15 food hampers for people needing a hand affording groceries in the area,” she said.

“We also keep frozen meals on hand for people who call in for emergency food relief, which Coles Dunsborough has contributed produce through the SecondBite partnership.”


Provide 100 million meals to Australians in need

By 2020, we will have provided the equivalent of 100 million meals to Australians in need.

Our achievements and goals

Provide the equivalent of 100 million meals to Australians in need.

Since 2011, we have donated the equivalent of more than 57 million meals to SecondBite.

Since 2011, we have donated the equivalent of more than 15 million meals to Foodbank.

100 million meals is the equivalent of four meals for every Australian.


All Coles Brand packaging recyclable by 2020

We understand the importance of appropriate packaging in maintaining food safety, supporting product longevity and reducing food waste. At the same time we are committed to making our packaging more sustainable.

While the majority of Coles Brand products are now in recyclable packaging, by 2020 we will make packaging for all our products recyclable at kerbside or in store.

Our achievements and goals

All Coles Brand packaging (including grocery, meat and fresh produce) will be recyclable by 2020.

A wide range of meat and poultry packaging will be 100% recyclable and made from recycled material.

Since 2014, Coles has used Plantic™, the world’s first ultra-high barrier renewable and recyclable material, to package Coles Brand fresh beef, pork and lamb mince.

Case study: 
Recycled and recyclable meat packaging

By using packaging for our meat and poultry, which is both made from recycled materials and can be recyclable via kerbside recycling, Coles and Plantic are introducing a landmark initiative.

Since 2014, Coles Brand beef, lamb and pork mince has been packaged in recyclable trays we source from our great local Australian supplier, Plantic.

In 2018, Plantic will supply Coles with 121 million meat and poultry trays that are both recycled and recyclable.

Want to know more about Coles' commitment to sustainability across our business?

Coles Sustainability Document

Read the full document: