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plastic bag removal

Coles is continually looking at ways to reduce plastic, which is why we removed single-use plastic shopping bags on July 1 in states where bans are not already in place.


What bags are available?

Coles Better Bag

If you forget to bring your own bags, Coles has introduced the Better Bag. The Coles Better bag is made from 80% recycled material and is bigger, thicker and more durable than the previous bags.

You can buy the Coles Better Bag for just 15c and use it over and over again. It is also not as bulky as other reusable bags, making it easier for you to fold and store in your handbags or backpacks. When you’re finished with the Better Bag, it can be recycled through the REDcycle bins at your local Coles store.

For a limited time, to say thanks for using your own bags, you’ll collect 30 flybuys BONUS POINTS when you bring your own bags, and scan your flybuys card at the checkout. There’s no minimum spend. Simply scan your flybuys card at the checkout and don’t purchase any additional bags. It’s our way to say thanks for helping us reduce waste.

* To qualify for this offer you must present your flybuys card at the time of purchase and not purchase a reusable bag (including a complimentary Coles Better Bag). Offer valid only at Coles Supermarkets and excludes Coles Online and Coles Express. Available from Friday 13 July 2018 for a limited time. Offer available once per flybuys account, per day. Excludes purchases of all gift cards, iTunes cards, tobacco and tobacco related products. Standard flybuys terms and conditions also apply and are available at

Coles Community Bags

We have also introduced a new range of Community Bags, available in stores since 5 June 2018. These durable, multi-use bags have been designed by school children from across Australia. A portion of sales of these bags will be donated to four community organisations – Clean Up Australia, Little Athletics Australia, SecondBite and Guide Dogs Australia. The range includes a shoulder bag, a chiller bag, a tote and a jute bag.

These are made from a range of material including cotton / jute, polypropylene and LDPE/LLDPE. All these bags, except for the chiller bag and jute bag, can be recycled through the REDcycle program available in all Coles supermarkets.



We are proud to offer REDcycle recycling bins in all Coles supermarkets. This is the largest retailer-operated recycling program of its type in Australia.

Through the program, Coles customers can recycle plastic bags and soft plastic packaging using specially marked bins at the front stores. Our recycling partner, Replas, then converts this plastic into new products, including the benches you see in the front of Coles supermarkets.

Since the program began in 2011, Coles has diverted more than 300 million pieces of flexible plastic from landfill across Australia.

Not only can customers recycle single-use plastic bags in these bins, they can also recycle other soft plastic packaging including bread bags, cereal bags and frozen food bags.

Types of soft plastics that can be recycled via REDcycle are:

  • Shopping bags including reusable 'green’ bags
  • Fresh fruit and vegie bags
  • Bread bags
  • Cereal box liners
  • Biscuit wrappers and confectionery packaging
  • Rice and pasta packets and frozen food bags


Want to know more about our plastic bag phase-out?

Please see below for more information on the changes. Should you have additional questions, please contact us via telephone on 1800 061 562, email via contact us or FacebookOpens in new window.

What is changing at Coles?

From 1 July 2018, Coles no longer provides free light-weight single-use plastic carry bags in our stores in Queensland, New South Wales, Victoria and Western Australia.

We are encouraging customers to bring their own reusable bags when shopping, but for a limited time if you forget your reusable bags we’ll provide complimentary reusable Coles Better Bags at every Coles and Coles Online in Queensland, New South Wales, Victoria and Western Australia. Excludes Coles Express and Coles liquor outlets.

We also have a range of more durable reusable bags available for purchase starting at $1, with a portion of proceeds supporting one of the following community organisations - SecondBite, Guide Dogs, Little Athletics and Clean Up Australia.



Why are we making the change?

We committed to phasing out single-use plastic carry bags by 1 July 2018 across all our stores because we believe it is the right thing to do for the environment.

It will also bring our stores in New South Wales and Victoria in line with the ACT, the Northern Territory and South Australia where Coles already complies with legislation banning light weight single-use plastic carry bags, and with Queensland and Western Australia which introduced bag bans from 1 July 2018.

Our announcement in July 2017 followed several months of consultation with our customers and environmental groups on a plan to transition away from single-use bags.

To help with the transition, if you forget to bring your own bags, we’re providing complimentary reusable Coles Better Bags for a limited time in New South Wales, Victoria, Queensland and Western Australia.


What is happening at Coles online?

We will not be offering any single-use plastic carry bags at any Coles businesses after we phase out single-use plastic bags including shopping online.

For Click&Collect customers collecting from a Coles Supermarket Service Desk, Coles Express or Locker location, groceries will be packed into Coles Better Bags, at a cost of 15c per bag.

Home delivery and Click&Collect customers collecting from a Coles Supermarket Concierge location will be presented with two bagging options when you place your online order:

  • No bags. Your groceries will be delivered in a crate, which will be carried to your kitchen bench or unpacked at your car. Some items such as fruit and vegetables will continue to be provided to you in clear fresh produce bags without handles, or
  • Bagged. Your groceries will be delivered bagged and carried to your kitchen bench or car. The bags used for your delivery will be the Coles Better Bags, at a cost of 15c per bag, which can be returned to your customer service agent or Coles Team Member for recycling.

Whilst there is a delivery fee for our home delivery and Coles Express Click&Collect service options – this has not changed due to the phasing out of single use plastic carry bags and there is no additional cost to have your groceries delivered to your kitchen bench or to your car.

For more information about what these changes mean for you when shopping online with Coles please click here.

What is happening at Coles Express?

We no longer offer free light-weight single-use plastic carry bags across any Coles businesses including Coles Express. In case you need to buy a bag, the Better Bag will be available in all Coles Express sites.

What is happening at our liquor stores?

We no longer offer single-use grey plastic carry bags as of July 1 2018. Customers will continue to have available fully recyclable brown kraft bottle bags (free) as well as 6 bottle wine bags which are free for purchases of 5 or more bottles or just $1.00 for purchases less than 5 bottles.

We also be offering a new fully recyclable shopping bag for 10 cents. This is a heavy duty reusable bag which will comfortably hold a six pack of beer and two bottles of wine.