COVID-19

Shopping online with Coles is easy

You can choose between contactless Home Delivery or Click&Collect store services

Our online shopping services mean you can save time whilst lowering the cost of your weekly shop.

Get your groceries delivered straight to your front door with our Home Delivery service, or you can pick up your groceries from a store with our contactless Click&Collect service. Contactless Click&Collect offers you collection from either an in-store locker or groceries delivered to your car boot. Please check here for details on services at your local store.

New to shopping online? It's easy with Coles

It’s easy to shop online! We've created a step-by-step guide and video to make it as easy as possible for you to use.

Step 1: Go online to Coles Online

Once you are on the homepage, click the 'Log in/Sign-up' button at the right hand side of the screen or at the bottom of the screen if you are using a mobile device.

Step 2. Create an account

  1. Click 'New to Coles online? Sign up instead' button
  2. Enter your name, date of birth, address, email and a password for your account.
  3. Click ‘Continue’ button.


Step 3. Choose the items you need

  1. To search for products, click on the search bar at the top of the screen.
  2. Instead, you can click the ‘everything’ button to search different sections.
  3. To add an item to your trolley, click the ‘Add’ button on the product
  4. Click on the trolley on the tight hand side or at the bottom if you are using mobile to begin checkout process.


Step 4. Choose contactless Home Delivery or Click&Collect in store

  1. If you want to collect your items at a store, you can use our Click&Collect option. To do this you will need to select which store and what date and time you’d like to collect your order.
  2. If you want your Items delivered to your home, select an address, day and delivery time frame for your items to be delivered.

 

Step 5. Pay safely via Card or PayPal

  1. Click on ‘Proceed to checkout’
  2. Choose your preferred payment method: Credit Card or PayPal
  3. Make sure to enter all details correctly
  4. Click ‘Place order’
  5. And you're done!

Plan your shop easier with the Coles App

Plan your shop easier with the Coles App

  • Search and locate your favourite products in store
  • Build your shopping list and share it with your family and friends
  • Shop on Coles Online to have your groceries delivered straight to your front door
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