Hi! I’m here from Coles…
Cut to super, red text on white background. Super: Coles. It’s easy to shop online to show you it’s really easy to shop with Coles online from home.
Even if you’ve never done it before. First, check if you’re currently eligible to use our Coles Online Priority Service at coles.com.au. If you are…
Go to coles.com.au
Laptop opens and zoom into search bar. Typed: coles.com.au/shop
Head to coles.com.au/shop
Cut to super, red text on white background. Super: 5 Simple steps.
Icon on top of red box of laptop.
and follow the 5 simple steps.
Julie motions number 1 with her hand.
Cut to super, red text of white background. Step 1. Click the sign up button.
Logo on top of red box of form.
Once you are there, click the sign up button.
Cut to computer screen. Large white and red hand motions toward ‘Log In/Signup’ feature.
Step 2. Create an account.
Red hand points to where you should enter your name.
The name ‘Joanna Citizen’ is typed in. Hand moves to motion toward date of birth section. It then populates ‘12 January, 1958’. It then populates email ‘firstname.lastname@example.org. It then populates a password ‘**********’. The hand then motions to click ‘continue’ on the interface.
You will need to enter your name, date of birth, address and email. And create a password for the account.
‘All done’. A green tick with words ‘Your account has been created’ is on screen. Camera zooms to reveal laptop.
then you’re ready to start shopping.
Step 3. Doing the shopping.
Click & enter product name’.
To shop, you can search for items individually in the search bar.
Or, if you click the everything button you can search in different sections
‘Click product name’. Hand motions to select ‘Bread &Bakery.
Julie is scrolling through varying bread options.
Like the bread and bakery section. Hand motions toward ‘Meat, Seafood & Deli’ section, or the meat, seafood and deli section.
Julie scrolls through varying meat options.
Just like in the store.
Cut to shot of interface. Red box on LHS with super: Click boxes to add product. Zoom to show the ‘Trolley and checkout’, cost appears as $45.17. As products are added to the cart, the price increases.
When you find the items you need, click to add them to your trolley.
When you have finished shopping, it’s time to check out.
Step 4. Check out and delivery.
Here you can choose to collect your groceries…
Receiving your groceries. Large red and white hand points to click and collect section.
at a store, with our click and collect option.
If you choose click and collect…
Cut back to hand on Coles Online interface, pointing toward the store: ‘Coles Northcote’. Hand clicks down and the store highlights in yellow. Cut to calendar format, large hand motions toward ‘Monday 13 April’. Hand moves down the page to select the delivery time ’11:00am – 6:00pm’.
you need to select, which store, and a date and time you’d like to collect.
Cut to shot of Julie speaking to camera in kitchen with laptop.
Or, if it’s easier…
Julie's hand on Coles Online interface, pointing toward ‘Home’. Hand then motions down to select delivery day and time.
you can choose to have them delivered to your home. With home delivery, select a day and delivery time frame.
Step 5. Payment. Icon on top showing credit card.
Finally, step 5 is payment.
Click proceed to checkout. Hand motions to green button on interface ‘Proceed to check out’.
To complete your order…
Large hand motions toward ‘Saved credit/debit card’. Hand then motions down to ‘PayPal’ option.
you can pay with credit card, or with PayPal.
Please enter your details carefully, so we can complete your order. And, that’s it!
Coles team member in store packing orders. Cut to shot of deliveries being loaded onto trucks.
our experienced team will prepare your order…
Team member handing customer their groceries at Click and Collect counter…and get it ready for collection.
Coles truck arriving at residential house. Delivery man exists truck.
Or deliver it, in refrigerated trucks so that it arrives to your home, fresh.
So that fresh is fresh and frozen is frozen
It really is easy to shop online.
easy to shop with Coles online.