In-store updates

Health & safety

Our stores have a number of measures in place for everyone's ongoing safety. These include: 

QR code icon 

Check in with the QR codes on display

Washing hands icon 

Sanitisation Stations

Hand wiping a surface 

Regular Wipe-downs

Contacless payment icon 

Cashless Payments

Checkout safety icon 

Checkout Protection Screens

coles bag icon 

Contactless Click&Collect


Coles truck icon 

Contactless Home Delivery

Speedy shopper icon 

Use the Coles App to sort your shopping list by aisle

How to be a safe and speedy shopper at Coles

1. Plan your shop

Before leaving home, create a shopping list in the Coles App. It’s best to have alternatives on your list in case your usual choice is unavailable.

2. When you're shopping

Check in with the QR codes on display. We encourage you to shop alone wherever possible, and ask all customers to wash or sanitise their hands before entering the store. We also request that you touch only what you buy across the store.

3. Use the Coles App in-store

You can save time using the Coles App while shopping in-store. Group your items in a list, find a product by aisle and save your shop on the App for next time.

4. At the checkout

We now have marked signs at our supermarket checkouts to help you queue and pack at a safe distance. We ask that you scan your flybuys card yourself and we prefer card payments when checking out.

Plan your shop easier with the Coles App

Plan your shop easier with the Coles App

  • Search and locate your favourite products in store
  • Build your shopping list and share it with your family and friends
  • Shop on Coles Online to have your groceries delivered straight to your front door