alert
close

It looks like you are using an old version of your browser and some features of our website might not work properly.

For the best online experience, we recommend you update to the latest version.

Update your browser | Dismiss

Contact Us

Click here to use the online feedback form or

Choose the area that best matches your enquiry:

Abandoned Trolleys Call 1800 876 553
Careers at Coles
Catalogue Provide feedback in feedback form below.
Coles Credit Cards

Call 1300 306 397

Coles Gift Cards

Customer response 1300 304 990

Corporate gift cards 1300 725 159

Coles Insurance

Car Insurance 1300 265 374

Home Insurance 1300 265 374

Community and charity
flybuys

Call 13 11 16

Material Safety Data Sheets (MSDS)
  • View site
Mix clothing

Call 1800 785 687

National switchboard

(team members & departments)

(03) 9829 5111

Mon–Fri 8am–5pm (AEST)

Online Shopping Call 1800 455 400
Store locations and hours
Supplier Enquiry

New Suppliers, visit rangeme.com to express your interest.

Coles Customer Care

Call 1800 061 562

Mon–Fri 8.30am–6.00pm (AEST)

Saturday 8.00am–4:30pm (AEST)

Write to us at Customer Care

PO Box 480

Glen Iris VIC 3146

Australia 

If you are deaf, or have a hearing or speech impairment:

1. Contact us through the National Relay Service http://relayservice.gov.au/support/
training/nrs-call-numbers/

2. Provide the NRS with the Coles number you wish to call


For more information, visit http://relayservice.gov.au/

National Relay Service Logo

For a quick response, feel free to contact us on Facebook https://www.facebook.com/coles

Please note, we typically respond within two hours, seven days a week.

Or use this feedback form:


Please note, we endeavour to respond within seven days.

*Denotes a field is mandatory, all other fields are optional. Coles will never sell or use your information for spam.

Please Note: If your matter relates to an urgent product quality issue, please contact Customer Care during business hours on 1800 061 562.
Store*Required
By submitting your feedback, you are agreeing to the Coles Privacy Statement. If you are providing personal information about another individual you must ensure they also agree. If you do not agree, please contact Coles Customer Care on 1800 061 562