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Hervey Bay
Main St, Hervey Bay, 4655 (07) 4124 1066
Open today:8am - 9pm
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Tried and tested recipes that the family will love plus tips from our experts to make your life easier every day.
Take everyday ingredients and turn them into sensational meals for your family and friends
Your one-stop shop for handy food videos on how-to’s, must-try recipes and fun new ways to get creative in the kitchen.
Coles advises customers to be aware of text messages, phone calls, websites, competitions and other unsolicited contact that use the Coles brand without Coles’ permission or which promote Coles Gift Cards or other gift cards in an attempt to appear legitimate. These offers predominantly attempt to collect your personal details, financial information or request payment for goods or services. Coles will never request personal or banking details in unsolicited communications and legitimate businesses or government agencies will never request payment in gift cards You are encouraged to be wary of requests to:
Also note that all communication from our Coles social media accounts will have a blue verified tick next to the name like the images shown below.
If you receive contact on social media that looks like it has come from a Coles account however does not have the blue verified tick next to the name, this is not from us!
You can help stamp out online scams and fraudulent activity by reporting these to the Australian Taxation Office on 1300 795 995 or Scamwatch via their website at https://www.scamwatch.gov.au/report-a-scam.
Unfortunately, there are ‘Phishing’ scams out there that are set up by scammers to trick you into giving out personal information. To learn more, visit the below Scamwatch link: https://www.scamwatch.gov.au/types-of-scams/attempts-to-gain-your-personal-information/phishing
If you have concerns about an offer you have been sent, you can validate this by contacting us via the contact us page here.
A number of Coles Customers have recently reached out to us to validate whether particular offers they are receiving are legitimate. Please be wary of the following types of scams in circulation.
Customers are being contacted by scammers claiming to be from a government agency or business and urged to purchase iTunes Gift Cards at their local Coles store to pay for items such as a tax debt/fine to avoid arrest , an outstanding bill for goods or services or a ‘release fee’ to receive and additional pension payment.
They are then requested to provide the 16-digit code (from the back of the card) over the phone. Many callers are claiming to be employees of the ATO, Centrelink, Telstra or Microsoft.
Please be mindful of these types of requests, no matter how convincing they sound, only a scammer will ask for iTunes gift cards as payment.
This type of activity can also be reported to the Australian Taxation Office on 1300 795 995 or Scamwatch via their website at https://www.scamwatch.gov.au/report-a-scam.
Customers may receive emails that appear to be from a trusted Coles email address, offering the opportunity for you to ‘win’ a gift card or voucher which can be collected in store.
These scams are sent in an attempt to obtain personal information such as a bank account or credit card numbers as well as passwords.
In most cases, once you click on the link within the email, you are redirected to a ‘phishing site’ where they will request your personal information and use this to carry out fraudulent activities.
Customers may receive emails that appear to be from a trusted Coles email address, advising that they have in fact ‘won’ a high value gift card.
Customers may receive emails from a different ‘organisation’, advising that they have in fact ‘won’ a high value gift card.
These scams are also sent in an attempt to obtain personal information such as a bank account or credit card numbers as well as passwords.
Customers may receive emails that appear to be from a trusted Coles email address, advising that they have been selected to go into a draw to win a $500.00 Coles gift card.
Customers may receive an SMS/text message, advising that they have in fact ‘won’ a monthly competition at Coles.
These scams are sent in an attempt to obtain bank account or credit card numbers as well as passwords.