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Scam Warning

Coles advises customers to be aware of websites, competitions and other unsolicited promotions that use the Coles brand without Coles’ permission or which promote Coles Gift cards in an attempt to appear legitimate. These offers predominantly attempt to collect your personal details or financial information. Coles will never request personal or banking details in unsolicited communications.

You are encouraged to be wary of requests to:

  • Complete a customer satisfaction survey that promises a reward at completion, where you are asked for personal details or financial information
  • Sharing/Liking a Facebook post in exchange for a gift card/voucher
  • Call a specific phone number and provide personal information
  • Clicking on an email that links with a malicious website

You can help stamp out online scams and fraudulent activity by reporting these to Scamwatch via their website at