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COVID-19Together we stop the spread.

We know that health and safety is front of mind for lots of our customers at the moment, and we want to let you know that we’re working closely with the Department of Health to ensure the most effective protection for both you and our team members in our stores during the COVID-19 situation.

Increased cleaning in-store
1

Increased cleaning in-store

We’ve added extra cleaning and sanitisation to high contact areas of the store, including trolleys, baskets, checkout areas and self-service screens. The sanitisers we use at Coles have all been confirmed to kill coronavirus.

Wash your hands
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Wash your hands

We encourage all customers to wash or sanitise their hands before entering stores, and to remind everyone to not touch your face unless your hands have been sanitised.

Keeping a safe distance
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Keeping a safe distance

We’ll be adding signs around our stores to help you follow social distancing guidelines. The length of a trolley (1.5m) is a good guide for the distance you should keep from other customers and team members.

Pack your own bags
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Pack your own bags

We’ll be asking you to pack your own bags to minimise both handling and close contact time.

Cashless payment preferred
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Cashless payment preferred

We recommend card payments instead of cash, plus we encourage the use of tap and go to make checking out as easy as possible.