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Report an abandoned trolley

Abandoned trolley form

All fields are mandatory unless otherwise specified.

Trolley brand
Comment (optional)

Your personal information is being collected by Coles Supermarkets Australia Pty Ltd (ABN 45 004 189 708) (Coles) so we may communicate with you in relation to the query or complaint you have raised, and enable the ongoing communication if there are subsequent questions about your query or complaint. Coles will not disclose this information provided by you unless required or authorised by law or in accordance with our Privacy Policy. Where you provide us with Personal Information about someone else as a member, employee, or representative of a business, organisation, or other entity, you must have their consent to provide their personal information to us. Please contact Coles Customer Care on 1800 061 562 or via the Coles Privacy Policy (, which outlines how queries regarding privacy can be directed to Coles Customer Care via email, phone, and post.

Another way to report

Abandoned trolleys can also be reported 24/7 by calling 1800 TROLLEY (1800 876 553) or using the Coles App. Reported trolleys will be collected by our team on their next scheduled street run.