Cancelling Coles Plus is easy to do online. You can cancel your subscription at any time. Member benefits will continue until the end of your subscription period.
Follow these steps to cancel your Coles Plus subscription.
Step 1: Log in
Step 2: Go to your account
Step 3: Jump to the Coles Plus area
Step 4: Select the option to cancel your subscription
Step 5: Confirm your choice by following the prompts
You should see a confirmation screen when you’ve successfully cancelled your subscription. And you’ll still have access to all the benefits of Coles Plus until your current subscription period ends.
Depending on when in the month you cancel your Coles Plus subscription, you may be eligible to get the amount you paid that month refunded.
You must request the refund within 14 days from your billing date and you must not have used Coles Plus in that time.
To request a refund, get in touch with us.
Coles Plus members skip the queue and have access to Priority Customer Care. You'll find the exclusive phone number and email details in the Coles Plus area of your account.