How you can temperature test your order on arrival.
Please follow these instructions for temperature testing at delivery.
- Make a note of this in the delivery instructions when you are going through checkout
- Ensure that the staff member responsible for temperature testing is available and ready to test during the allotted delivery time slot.
- Goods will be placed at the door of the truck for the staff member to reach in and measure the temperature in a single bag by placing the probe or infrared thermometer between the items.
- If goods are damaged by thermometer probes during this process the goods become non-refundable.
There may be times thermometers face issues if calibration isn't maintained and we may request you provide an updated calibration certificate.
To obtain a copy of our temperature management guidelines, please email us.
Contact our Business Support team