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How can I temperature test to prove goods delivered to my business comply with government regulations?

How you can temperature test your order on arrival.

Please follow these instructions for temperature testing at delivery.

  1. Make a note of this in the delivery instructions  when you are going through checkout
  2. Ensure that the staff member responsible for temperature testing is available and ready to test during the allotted delivery time slot.
  3. Goods will be placed at the door of the truck for the staff member to reach in and measure the temperature in a single bag by placing the probe or infrared thermometer between the items.
  4. If goods are damaged by thermometer probes during this process the goods become non-refundable. 

There may be times thermometers face issues if calibration isn't maintained and we may request you provide an updated calibration certificate.

To obtain a copy of our temperature management guidelines, please email us.

Contact our Business Support team

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