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Reach out to give feedback and get fast responses from our great team.

When you want to know how something works, jump to our Help Centre. How-tos and explainers available 24/7.

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Instore shopping queries

Fast help on specific in-store topics

Send us a bit of detail. We’ll get back to you within 24 hours. View all topics.

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Still need help?

Our online Customer Care team is available Monday to Friday 6am to midnight, Saturday and Sunday 7am to 10pm. All times AEST/AEDT. We're closed Good Friday and Christmas Day, and on Anzac Day until 1pm (AEST/AEDT).

Our in-store Customer Care team is available Monday to Friday 8.30am to 6pm and Saturday 8am to 4.30pm. All times AEST/AEDT. We're closed Good Friday and Christmas Day, and on Anzac Day until 1pm (AEST/AEDT).

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