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How does remote delivery work?

You have the option of selecting your preferred transport provider when you place your order.

Freight charges

The cost of your Coles order excludes any freight charges as these are determined by the third-party transport providers and are required to be paid to the third-party transport provider separately. 

You'll need to contact your selected transport provider for any queries relating to the freight cost.

For information on organising a remote delivery, go to How do I organise a remote delivery?

Need some help placing your order? Contact us and we'll be happy to assist. 

Contact Customer Care 

  • Send an enquiry
  • Text 0429 989 656
  • Call 1800 455 400
    Weekdays 6am to midnight (6am to 1am during daylight savings time), Weekends 7am to 10pm. (All times AEST). Closed Good Friday and Christmas Day.

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