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Thanks for coming to Coles. Send us your questions or comments and our Customer Care team will get back to you.

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Damaged item enquiry

Apologies if items were arrived damaged in your order. The fastest way to solve this is to go to our Live Chat, but if that's unavailable right now, please complete this form.

We'll contact you within 24 hours to organise a refund or add to your account for your next shop.

For missing alcohol or tobacco items, please call us on 1800 455 400 instead.

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