If an item you have ordered is missing from your delivery, and is not listed as out of stock on your delivery invoice, please contact us.
We can provide a refund or credit your account. You’ll be given the option to spend credits on future orders as you check out.
Supplying a refund invoice
We can provide a refund invoice upon request, but we can't update invoices that have already been issued. Please contact us for a refund invoice and we'll be happy to help.