Skip to main content
Coles

Why can I only see a price estimate?

Sometimes the price of your order online will be different from the price you're charged once your order is packed. This might happen when:

  • we substitute an out of stock item so you're charged the lower price of the two
  • we estimate a price for items that need to be weighed like bananas, meat and some deli products
  • when we pack your order, we weigh the items and charge the exact price for their weight, based on the price per kilo at the time you ordered.

View all Manage orders articles >>