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Announcements, updates and news

News and information about happenings at Coles that might affect you.

Current issues and events

15 April 2023 – Latitude Financial cyber incident

As a former service provider, Latitude Financial Services has informed Coles Financial Services that historical Coles Credit Card holder data has been affected by the recent cyber incident impacting their business. Latitude has not yet advised Coles of the number of impacted customers or specific details of the breach.

Latitude is currently contacting impacted customers. We understand that this cyber incident is concerning. For more information on the steps you can take to protect your personal information please visit Latitude’s cyber incident information page on its website at Latitude Cyber Incident (

In March 2018, Coles Financial Services moved its Credit Cards to Citibank. In the event you have any questions about your current Coles Mastercard please visit our Coles Financial Services contact centre page on our website at Contact us | Coles Credit Cards.  

We are disappointed that this cyber incident has taken place and apologise for the inconvenience and uncertainty created. 

For further information, please contact
Coles Media Relations (03) 9829 5250 or

9 April 2023 – Store closure, St Leonards NSW

Our St Leonards store in NSW is closed temporarily, due to a burst pipe.

Works are extensive andlikely to carry on into June. We'll update this page and our St Leonard's store listing when Coles St. Leonards is open again. Until then our Google maps listing will also show this store as closed. Apologies for any inconvenience caused. 


In the meantime, these nearby stores may be of use: