KitchenAid Ovenware Campaign - Terms & Conditions
1. General
1.1 The KitchenAid Ovenware campaign (“Campaign”) is owned and managed by Coles Supermarkets Australia Pty Ltd ABN 45 004 189 708 (“Coles”), whose main office is at 800 Toorak Rd, Hawthorn East, Vic, 3123.
1.2 Participation in the Campaign is governed by these terms and conditions. Any person not complying with these terms and conditions is ineligible to participate in the Campaign. Acceptance of a KitchenAid Ovenware digital credit (“Credit”) and participation in this Campaign is deemed acceptance of these terms and conditions.
2. KitchenAid Ovenware Credit Participation
2.1 For every $20 spent in one transaction after any applicable discounts and exclusions set out below (“Qualifying Spend”) at any Coles Supermarket store or on Coles Online between 00:01am AEDT 3rd April 2024 and 11.59pm AEST 9th July 2024 (“Campaign Period”), Coles will provide customers with one Credit, provided the customer is a Flybuys member and has scanned their Flybuys in store or entered their Flybuys member number online at the time of purchase. Excludes Coles Express, Coles Best Buys Online Exclusive, DoorDash, UberEats and other purchases as outlined in clause 2.5. The offer is available while stocks last only.
2.2 The Credit is a digital voucher that is allocated to the customer’s Flybuys account on a Qualifying Spend and can be accumulated over the Campaign Period to redeem for KitchenAid Ovenware (“Products”), provided the customer has accumulated enough Credits to redeem the KitchenAid Ovenware as set out in the product listing in clause 3.2 below.
2.3 The total number of Credits a customer has earned in a transaction, and in total from all Qualifying Spends during the Campaign Period, can be found at the bottom of each Coles Supermarket store receipt and the Coles Online invoice when a Qualifying Spend occurs in that transaction. The total number of Credits earned and redeemed to date can also be found in the Flybuys member’s section on www.flybuys.com.au/kitchenwaidovenware on the Flybuys mobile application.
2.4 This Campaign is only available to current Flybuys members or new Flybuys members who join during the Campaign Period. Credits are automatically applied to the Flybuys account once the Qualifying Spend amount has been reached. Standard Flybuys terms and conditions apply and are available at www.flybuys.com.au.
2.5 The Qualifying Spend is calculated after applying all savings and discounts and excludes Coles Insurance products, Coles Express, Coles Best Buy Online Exclusive, DoorDash, UberEats, iTunes cards, gift cards, mobile phone and mobile phone plans, recharge, Opal top up, calling cards, charity products, liquor, tobacco, tobacco related product purchases, subscriptions, and any delivery charges. Other products may also be excluded at Coles’ discretion during the Campaign Period.
2.6 Qualifying Coles Online orders must be ordered from 3rd April 2024 and delivered by 9th July 2024. The Coles Online service fee is excluded when calculating whether the customer has met the Qualifying Spend. Some Products not available for Unattended Delivery, Partner Delivery and Click&Collect Lockers, nationally. Credits will only be available during the Campaign Period or while stocks last of Products.
2.7 Credits will only be available to be earned during the Campaign Period or until such time as there is no stock remaining of the KitchenAid Ovenware (whichever is earlier). Coles accepts no liability if KitchenAid Ovenware becomes unavailable, for whatever reason.
2.8 Coles, at their absolute discretion, reserves the right to make the Campaign and the ability to earn Credits available to any person (or group of persons) prior to the Campaign Period commencing.
2.9 In addition to clause 2.8 above, Coles may decide at its absolute discretion to extend or otherwise amend the Campaign Period.
2.10 Coles may from time to time at its discretion offer bonus credits (“Bonus Credits”). One Bonus Credit will be awarded when a customer spends $20 in one transaction, scans their Flybuys, and also purchases one or more products from a participating brand or product range. A maximum limit of one Bonus Credit per participating brand or product range, per transaction applies. A full list of participating products can be found in clause 9 of this document. Coles will communicate in store and/or externally if, how and when Bonus Credits will be provided.
2.11 Five Bonus Credits will be awarded when a new member registers for Flybuys and verifies their email address by 25th June 2024. Offer available once per Flybuys account. Bonus credits will take up to two weeks to be credited after completed registration. Standard Flybuys Terms & Conditions apply and are available at flybuys.com.au
2.12 Double Credits may be awarded from time to time to Coles Plus members for online and in-store orders placed. This Promotion is only available to current Coles Plus members or new Coles Plus members who join during the Campaign Period and have entered their linked Flybuys member number online or scanned their Flybuys in store at the time of purchase and have met the Qualifying Spend in one transaction. Eligible online orders must be placed and delivered or collected within the double credits promotional dates to qualify. Credits are automatically applied to the Coles Plus members' linked Flybuys account once the Qualifying Spend amount has been reached. Customers can join Coles Plus at coles.com.au. Standard terms and conditions apply. Excludes Coles Express, Coles Best Buys Online Exclusive, DoorDash, UberEats and other purchases as outlined in clause 2.5. Coles will communicate in store and/or externally if, how and when double Credits will be provided.
2.13 Double Credits may be awarded from time to time to Coles Online customers who enter their Flybuys on Coles Online and meet the Qualifying Spend in one transaction. Excludes Coles Express, Coles Best Buys Online Exclusive, DoorDash, UberEats and other purchases as outlined in clause 2.5. A maximum limit of two Bonus Credits per participating brand or product range, per transaction applies during the “Double Credit promotion”. E.g., spend $20 in one transaction (after exclusions) and also purchase a participating brand/product and you will receive 2 standard KitchenAid Ovenware credits & 2 bonus credits during the “Double Credit Promotion”. Eligible online orders must be placed and delivered or collected within the double credits promotional dates to qualify. Coles will communicate online if, how and when double Credits will be provided.
2.14 Double Credits may be awarded from time to time to Coles in-store customers who scans their Flybuys and meet the Qualifying Spend in one transaction. Excludes Coles Express, Coles Best Buys Online Exclusive, DoorDash, UberEats and other purchases as outlined in clause 2.5. A maximum limit of two Bonus Credits per participating brand or product range, per transaction applies during the “Coles Supermarket in-store only Double Credit Promotion”. E.g., Spend $20 in one transaction (after exclusions) and also purchase a participating brand/product and you will receive 2 standard KitchenAid Ovenware credits & 2 bonus credits during the “Coles Supermarket in-store only Double Credit Promotion”. Coles will communicate in store and/or externally if, how and when double Credits will be provided.
2.15 Five Credits may be awarded from time to time for purchases of NewsCorp, and Seven West Media products listed in the table below, provided the customer is a Flybuys member and has scanned their Flybuys in store at the time of purchase. A maximum of 5 credits per Flybuys account per day applies. Coles will communicate in store and/or externally if, how and when the 5 Credits will be provided.
Participating Brands or Product Range at Coles Supermarkets |
Herald Sun |
Sunday Herald Sun |
The Daily Telegraph |
The Sunday Telegraph |
The Courier Mail |
The Sunday Mail |
The Advertiser |
Mercury |
NT News. |
Gold Coast Bulletin |
Cairns Post |
Townsville Bulletin |
Weekend Advertiser |
The Weekend Australian |
Toowoomba Chronicle |
Sunshine Coast Daily |
The West Australian |
The Sunday Times |
3. Redeeming Ovenware Credits
3.1 Flybuys customers may redeem Credits for KitchenAid Ovenware at any Coles Supermarket Store or Coles Online (excludes Coles App) from 3rd April 2024 to 23rd July 2024 (“Redemption Period”), provided they have enough Credits in their account to redeem as per the product listing in clause 3.2, and while stocks last.
3.2 The following KitchenAid Ovenware products are available to be redeemed during the Redemption Period with Credits, purchased at retail price or purchased with half pay (see clause 3.8 for more details) at any Coles Supermarket store or Coles Online (excludes Coles App), while stocks last:
Product |
FREE |
Half Pay Option (Half Credits + Half Full Retail) |
PAY |
Utensil Rest & Marinating Dish |
20 credits |
10 credits + $10 |
$20 |
Small Baker 24x14cm |
36 credits |
18 credits + $18 |
$36 |
Medium Baker 30x18cm |
56 credits |
28 credits + $28 |
$56 |
Large Baker 38x23cm |
76 credits |
38 credits + $38 |
$76 |
Cast Iron Grill Pan |
100 credits |
50 credits + $50 |
$100 |
Cast Iron Oval Casserole |
160 credits |
80 credits + $80 |
$160 |
3.3 Only the KitchenAid Ovenware listed in clause 3.2 are eligible to be redeemed for Credits, to the exclusion of all other ovenware sold at Coles.
3.4 Rainchecks will not be provided during the Campaign Period or Redemption Period.
3.5 Credits can only be redeemed for KitchenAid Ovenware while stocks last.
3.6 Products will only be redeemable in a Coles Supermarket store and on Coles Online (excludes Coles App).
3.7 Products can be purchased during the Campaign Period at the retail price as indicated in store or on Coles Online at the customer’s choice if the customer does not have sufficient Credits to redeem Products, or if the customer is not a Flybuys member.
3.8 Products can also be purchased/redeemed via a half pay initiative. If the customer has half the number of required Credits, the customer will have the option to ‘half pay’. This requires redeeming using 50% of the required Credits and will also require the customer to pay 50% of the Product’s retail price. The payment component can be completed using cash, EFTPOS and gift cards at any Coles Supermarket store or via Flypay, Debit or Credit card on Coles Online (excludes Coles App).
3.9 To redeem any Credits in store, customers must visit a Coles Supermarket store and select the Products they wish to redeem/purchase from the merchandise stand displayed. Customers are then required to take their Products through a checkout where they can scan the Products along with their Flybuys. If enough Credits have been accumulated, the customer will be given the option to redeem the Products for the Credits. If the customer has half the number of required credits, the customer will have the option to ‘half pay’ and will then be required to pay 50% of the Products retail price and use 50% of the amount of required Credits. If there are not enough Credits, the customer still has the option of purchasing the Products at the retail price displayed. Customers do not have the option of choosing to half pay if they have the full amount of Credits required to redeem the Product for free. If the customer has enough Credits to redeem more than one item of KitchenAid Ovenware Products in store, the customer must scan the Products and their Flybuys. They will then be asked whether they would like to redeem these Products using Credits. The customer will then receive the first item of KitchenAid Ovenware product for free and the second item for free (if enough Credits) or will qualify for half pay and will need to redeem using 50% of the Credits and pay the 50% of the retail price.
3.10 To redeem any Credits on Coles Online (excludes the Coles App), customers must sign up or log in to their Coles Online account and select the Products they wish to redeem/purchase and add them to their trolley along with other items if required to qualify the minimum order value of $50. Customers are then required to check out their trolley whereby their account will be checked to ensure their Flybuys account is linked to their Coles Online account. Once their Flybuys is linked, the customer will be prompted to ‘Redeem credits’ or ‘Skip offer’ if they do not wish to redeem their credits. The customer’s order confirmation screen will display their order total including their redeemed products at retail price without the credit deduction. If customers choose to ‘Redeem credits’ and has enough credits for half credits and ‘half pay’ or full credits for an item, their credits will be deducted when products are packed and invoiced. Credits will be applied to the most expensive KitchenAid Ovenware product first to maximise the amount of credits used. If customers choose to ‘Redeem credits’ and they do not have any credits in their account when their order is packed and invoiced, they will be charged in full for the products.
4. Liability
4.1 Certain legislation may imply warranties or conditions or impose other obligations including statutory consumer guarantees which cannot be excluded, restricted or modified except to a limited extent. To the extent permitted by law, Coles excludes all guarantees, warranties, conditions or other terms that apply under or are implied by statute, common law or trade customer or usage except as set out in these terms and conditions.
4.2 If in the conduct of this Campaign, Coles is liable for a breach of any guarantee, warranty, condition, or other term that applies under the Competition and Consumer Act 2010 (Cth.) or is implied by any other Commonwealth, State or Territory law that cannot be excluded, Coles’ liability under that legislation is limited, to the extent permitted by law, to the cost of replacement of any benefit provided.
4.3 Coles, its associated agencies, companies and third parties associated with this Campaign will not be liable for any loss (including, without limitation, indirect, special or consequential loss, loss of opportunity, or loss of profits), expense, damage, personal injury, illness or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Campaign or accepting or using any benefit, except for any liability which cannot be excluded by law (in which case the liability is limited to the minimum allowable by law). Nothing in these conditions restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
4.4 As a condition of accepting the Credits participating in the Campaign on behalf of a recipient or customer under the age of 18 years old, the recipient’s or customer’s parent or guardian accepts these terms and conditions.
5. Intellectual Property Rights and websites
5.1 The material contained on the site coles.com.au/kitchenaid and www.flybuys.com.au/kitchenwaidovenware (“Campaign Websites”) is protected by copyright. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on the Campaign Website, or create any other material using material on the Campaign Website, without obtaining the prior written consent of Coles.
5.2 Trademarks (whether registered or unregistered) and logos used on the Campaign Website must not be used or modified in any way without obtaining the prior written consent of Coles.
5.3 KitchenAid trademarks - All trademarks, service marks, and trade names (collectively the "Marks") are proprietary to KitchenAid or other respective owners that have granted KitchenAid the right and license to use such Marks.
5.4 The Campaign Websites and Products, technology and processes contained on them may be the subject of other intellectual property rights owned by Coles or by third parties. No licence is granted in respect of those intellectual property rights other than as set out in these terms. Your use of the Campaign Websites must not in any way infringe the intellectual property rights of any person.
5.5 The Campaign Websites may contain links to, or from, websites of third parties (“External Sites”). Coles is not required to maintain or update the links. Links to, or framing of, External Sites should not be construed as any endorsement, approval, recommendation, or preference by Coles of the owners or operators of the External Sites, or for any information, products or services referred to on the External Sites unless expressly indicated on the Campaign Websites. Coles does not make any warranties and accepts no liability in relation to material contained on External Sites.
6. Privacy Notice
6.1 Coles treats compliance with the Privacy Act 1988 (“Act”) and the Australian Privacy Principles very seriously and is committed to handling the personal information we collect in accordance with our privacy policy and the requirements of the Act.
6.2 To the extent that Coles is collecting or accessing any personal information as part of this Campaign, Coles may use such information including personal information that a cardholder of a registered Flybuys (“Cardholder”) has provided to it for the purpose of running the Campaign, and also in advertisements, publications, media statements and other Campaign material associated with this Campaign. Coles may disclose the information for those purposes to its related bodies corporate, agencies and contractors (including call centres, advertising agencies and direct mail houses) which Coles engages for that purpose.
6.3 A copy of the Coles privacy policy can be viewed at www.coles.com.au/important-information/privacy-policy. To request access to, or to update, personal information Coles holds about Cardholders please contact Coles Customer Care on 1800 061 562 or via Webform for any privacy related queries.
7. Media
7.1 By participating in the Campaign, participants consent to Coles using the participant’s name, locality, number of Credits redeemed, and/or KitchenAid Ovenware redeemed in any media (including but not limited to TV, radio, catalogue and digital catalogue, press and point of sale) without compensation for the purposes of publicising and marketing the Campaign.
8. General
8.1 These terms and conditions are governed by the laws of Victoria in Australia, and any dispute in relation to these terms and conditions or your access or use of the Campaign Websites will be the exclusive jurisdiction of the Courts of Victoria.
8.2 Coles may vary these terms and conditions at any time, and by accepting a Credit you consent to any variations. Coles will not notify of these variations, and it is your responsibility to regularly check these terms and conditions for any variations.
8.3 Any failure by Coles to act or enforce these terms and conditions immediately will not be considered a waiver of Coles’ right to take any such action.
8.4 If any of these terms and conditions are unenforceable or held to be invalid, the offending provision/s will be removed from these terms and conditions and the amended terms and conditions will remain in force.
8.5 Each provision of these terms and conditions is severable. The terms and conditions remain enforceable even if individual clauses are removed or deemed unenforceable.
9. Participating Brand or Product Ranges
9.1 One Bonus Credit will be awarded when a customer scans or enters their Flybuys number, spends the Qualifying Spend in one transaction, and purchases one or more products from a participating brand or product range indicated below between 3rd April 2024 and 9th July 2024. Excludes Coles Express, Coles Best Buys Online Exclusive, DoorDash, UberEats and other purchases as outlined in clause 2.5. A maximum limit of one Bonus Credit per participating brand or product range, per transaction applies.
Participating Brands or Product Range at Coles Supermarkets
Up & Go
Continental
Sunrice
Natural Chip Co
Primo (Excludes Deli range - Sliced Meats, Continental, Smallgoods)
Youfoodz
Cold Power
Bref
Pine O'Clean
Airwick
Finish
Sensodyne
Colgate
Coles Finest
|
KitchenAid Ovenware Competition - Terms & Conditions
General
1. The competition is a game of chance and is authorised under the permits.
2. The material used to market and promote the competition forms part of the competition terms. If there is an inconsistency between the material used to market and promote the competition and the competition terms, the competition terms prevail.
Eligibility to enter
3. During the promotional period, anyone may enter the competition, provided that they are:
(a) over 18 years of age
(b) a resident of Australia
(c) a valid current Flybuys member or new Flybuys member who joins during the Promotional Period (to be a valid Flybuys member the Flybuys member account must include the member’s first and last name, a postal address, an email address and a contact phone number current at time of draw and prize distribution); and
(d) not an employee or immediate family member of the Promoter or Flybuys or an agent of the promoter, who is directly associated and connected with the organisation of this competition.
Entering
4. By entering the competition, entrants accept the competition terms.
5. How to enter
Entrants will receive an automatic entry (or entries) in the prize draw when they spend $20 or more in one transaction in-store or online at Coles (excludes Coles Express) after any applicable discounts and exclusions set out below in paragraph 6 (Qualifying Spend) between 12:01am (AEST) on 03/04/2024 and 11:59pm (AEST) on 09/07/2024 (Competition Period) and scan their Flybuys card in-store or enter their Flybuys card number online at time of purchase to receive 1 Ovenware credit and 1 entry into the draw. Entrants will receive 1 entry into the draw for every 1 Ovenware credit collected. Multiple entries within a single shop are permitted eg. spend $60 in one transaction (after exclusions) and receive 3 Ovenware credits and 3 entries into the draw. Coles Online orders must be delivered or collected during the promotional period to qualify.
6. The Qualifying Spend is calculated after applying all savings and discounts and excludes the purchase of Coles Insurance products, Coles Express, Coles Best Buy Online Exclusive, DoorDash, UberEats, iTunes cards, gift cards, mobile phone and mobile phone plans, recharge, Opal top up, calling cards, charity products, liquor, tobacco and tobacco related product purchases, subscriptions, and any delivery charges. Other products may also be excluded at Coles’ discretion during the Campaign Period.
7. You may enter as many times as you like, providing your purchase fulfils the entry criteria detailed in paragraph 5.
8. If, subsequent to a qualifying entry, you do not wish to participate in the competition you must advise the promoter by calling Coles Customer Care on 1800 061 562.
9. The promoter may disqualify any entrant who:
(a) enters the competition without being eligible;
(b) tampers with the entry process;
(c) submits an entry that is not in accordance with the competition terms; or
(d) in entering the competition, engages in conduct which is fraudulent, misleading, deceptive or damaging to the goodwill or reputation of the competition or the promoter.
10. Failure by the promoter to exercise its rights under paragraph 9 does not constitute a waiver of the promoter’s rights under paragraph 9. If the entrant’s contact details change, the entrant must notify the promoter.
Drawing winners
11. There will be 14 separate prize draws. The promoter will draw the winners from the pool of valid entries at the draw address based on the following schedule:
|
Draw Date |
For Entries Received |
Draw 1 |
15/05/2024 |
03/04/2024 to 09/04/2024 inclusive |
Draw 2 |
15/05/2024 |
10/04/2024 to 16/04/2024 inclusive |
Draw 3 |
15/05/2024 |
17/04/2024 to 23/04/2024 inclusive |
Draw 4 |
15/05/2024 |
24/04/2024 to 30/04/2024 inclusive |
Draw 5 |
15/05/2024 |
01/05/2024 to 07/05/2024 inclusive |
Draw 6 |
19/06/2024 |
08/05/2024 to 14/05/2024 inclusive |
Draw 7 |
19/06/2024 |
15/05/2024 to 21/05/2024 inclusive |
Draw 8 |
19/06/2024 |
22/05/2024 to 28/05/2024 inclusive |
Draw 9 |
19/06/2024 |
29/05/2024 to 04/06/2024 inclusive |
Draw 10 |
19/06/2024 |
05/06/2024 to 11/06/2024 inclusive |
Draw 11 |
17/07/2024 |
12/06/2024 to 18/06/2024 inclusive |
Draw 12 |
17/07/2024 |
19/06/2024 to 25/06/2024 inclusive |
Draw 13 |
17/07/2024 |
26/06/2024 to 02/06/2024 inclusive |
Draw 14 |
17/07/2024 |
03/07/2024 to 09/07/2024 inclusive |
12. In each draw the first valid entry the promoter draws from each of VIC, TAS, NSW, ACT, SA, NT, WA and QLD will be declared the Winners, subject to the promoter’s rights under paragraph 9.
13. The promoter will notify the Winners in writing (or via email) within 7 days after the draw date. The Winners’ name and postcode will be posted on the website within 7 days after the draw date.
14. The awarding of prizes is restricted to one prize per entrant except for SA.
Awarding prizes
15. The promoter may request that the winners provide proof of identity, proof of age or proof of residency to the promoter’s reasonable satisfaction before awarding the prize. If upon request a winner does not provide proof of identity, proof of age or proof of residency to the promoter’s reasonable satisfaction within 3 months after being selected as a winner, then the relevant Winner may be deemed to have forfeited their entitlement to their prize. In those circumstances the promoter may redraw the prize in accordance with paragraph 19.
16. The winner must accept the prize within 3 months after being drawn as the winner. If the winner does not accept the prize within 3 months after being drawn as the winner, the promoter may redraw the prize in accordance with paragraph 19.
17. In consideration of the promoter awarding the prize to the winner, the winner:
(a) consents to the promoter, without royalty or any fees, using his or her name, likeness, image, voice and entry in any marketing and promotion of the competition, the promoter or the promoter’s business;
(b) agrees to use the prize in accordance with the supplier’s specified conditions and requirements;
(c) agrees that the prize is not transferable or exchangeable and cannot be taken as cash;
(d) agrees to comply with all the conditions of use of the prize and the prize supplier’s requirements. It is the responsibility of the winner to confirm such conditions with the prize supplier or other relevant third parties
18. If the prize is unavailable, the promoter may substitute the prize with a substitute prize, provided that the substitute prize is of the same or similar value or specification as the prize subject to legislative approval.
Further Draw
19. If for any reason, a prize has not been awarded within 3 months after the draw date the promoter may conduct a further draw from the pool of valid entries at 10:00am (AEDT) on 18/10/2024 at Focal Promotions, 2/7 Stayner Street Beaumaris VIC 3193.
20. The first valid entry the promoter draws is the winner, subject to the promoter’s rights under paragraph 9. If two or more prizes are included in the draw the second valid entry drawn will win the second prize, the third valid entry drawn will win the third prize, and so on, until all available prizes have been allocated.
21. The promoter will notify the further draw winner in writing (or via email) within 7 days after the further draw date and the winners’ name and postcode will be posted on the Website within 7 days after the further draw date.
Force majeure
22. If there is a force majeure event which prevents or materially and adversely affects the promoter’s ability to market, promote and run the competition in accordance with the competition terms, the promoter may cancel, terminate, modify, suspend or postpone the competition, subject to State Licensing Authorities approval.
Liability
23. The promoter and Loyalty Pacific Pty Ltd are not liable for any loss, expense, damage or liability suffered or incurred by entrants and winners in connection with the competition, including:
(a) any late, lost, altered, damaged or misdirected entries or prize acceptance, including delays due to technical disruptions or network congestion;
(b) any incorrect or inaccurate information caused by equipment or programming associated with or utilised in the competition;
(c) any technical error, including any omission, interruption, deletion, defect, delay in operation or transmission or communications line, telephone, mobile or satellite network failure; and
(d) any theft, destruction, unauthorised access to or alteration of entries; and
(e) any use of the prize or any tax liability incurred by the winner as a result of accepting the prize.
24. Nothing under paragraph 23 is intended to limit entrants or winners’ rights under the Australian Consumer Law 2010.
25. This promotion is in no way sponsored, endorsed or administered by, or associated with, any social media provider and no social media provider is liable for any loss, expense, damage or liability suffered or incurred by entrants and winners in connection with the competition, including anything detailed in Section 23.
Personal information
26. The Promoter and Flybuys collects personal information about entrants in order to run the competition, communicate with you as the Entrant to this Competition, award prizes and comply with the permits. The Promoter uses and manages entrants’ personal information in accordance with its Coles privacy policy www.coles.com.au/important-information/privacy-policy. Flybuys uses and manages entrants’ personal information in accordance with its privacy policy at www.flybuys.com.au/about/#/privacy-policy . Your personal information may also be shared by the Promoter and/or Flybuys with third parties who support in marketing or promotional activities, which include Focal Promotions (ABN: 76 007 374 325). Your entry into this Competition will be unable to be considered if you do not provide this information. Coles and/or Flybuys will not disclose this information provided by you unless required or authorised by law or in accordance with the relevant Privacy Policy. Please contact Coles Customer Care on 1800 061 562 or via Webform for any privacy related queries. By entering the competition, each entrant consents, without royalty or any fees, to the Promoter and Flybuys using their personal information for future marketing and promotional purposes.
Meanings
27. In the competition terms, the following words have the following meanings:
Word |
Meaning |
Competition |
Coles KitchenAid Ovenware competition |
Promotional Period |
From 12:01am (AEST) on 03/04/2024 to 11:59pm (AEST) on 09/07/2024 |
Draw dates & time |
See condition 11 for draw date schedule. Each draw will be conducted at 10.00am (AEST). |
Draw address |
Focal Promotions, 2/7 Stayner Street Beaumaris VIC 3193 |
Force majeure event |
an event which is beyond the control of the promoter, including: (a) vandalism, power failures, tempests, natural disasters, acts of God, global health emergencies, epidemics, pandemics, civil unrest, strike, war or terrorism; and (b) An infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this promotion |
Immediate family member |
spouse, ex-spouse, de-facto spouse, child, step-child, parent, step-parent, grand-parent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin |
Permits |
ACT Permit TP23/02396 NSW Permit NTP/08279 SA Permit T23/1839 |
Prizes |
Prize Pool 112 x ‘KitchenAid 4.7L Artisan Stand Mixer KSM195’ prizes at supplier recommended price of $1,049ea Total prizes: 112. Total prize pool value: $117,488. |
Promoter |
Coles Supermarkets Australia Pty Ltd ABN 45 004 189 708 800 Toorak Road, Hawthorn East VIC |
Website |
http://www.coles.com.au/kitchenaid valid from 03/04/2024 |
KitchenAid Ovenware Campaign - Frequently asked questions
KitchenAid Ovenware Campaign FAQs
1. What is the KitchenAid Ovenware program?
The Coles KitchenAid Ovenware Program is an exciting opportunity for Coles’ customers who are Flybuys members to spend $20 or more and scan or enter their Flybuys to earn ovenware credits and redeem the credits to collect free KitchenAid Ovenware in Coles Supermarkets or on Coles Online for eligible purchases (as outlined in paragraph 6). There is also a half-pay option which allows you to redeem the ovenware by using 50% of the required ovenware credits and paying the remaining 50% of the retail price.
2. How does the program work?
Simply spend $20 or more in one transaction on eligible purchases after savings and discounts in a Coles Supermarket or Coles Online from 3rd April 2024 to 9th July 2024, and scan or enter your Flybuys card to earn ovenware credits. $20 spend excludes the purchase of Coles Insurance products, Coles Express, Coles Best Buy Online Exclusive, DoorDash, UberEats, iTunes cards, gift cards, mobile phone and mobile phone plans, recharge, Opal top up, calling cards, charity products, liquor, tobacco, tobacco related product purchases, subscriptions, and delivery fees. Other products may also be excluded at Coles’ discretion during the Campaign Period.
For example, if you spend $60 in one transaction, you will receive 3 ovenware credits. The qualifying spend is calculated after applying all savings and discounts and excludes the purchase of select products. For full terms & conditions visit coles.com.au/kaovenwareterms
Once you have collected enough ovenware credits, head into a Coles Supermarket, scan your Flybuys card as well as your chosen KitchenAid Ovenware product to redeem it for free provided you have enough credits. You can also collect the KitchenAid Ovenware products via half pay by using 50% of the required ovenware credits and paying the remaining 50% of the retail price. If you choose to ‘Redeem credits’ and have enough credits for half credits and ‘half pay’ or full credits for an item, your credits will be applied to the most expensive product first to maximise the number of credits used. The KitchenAid Ovenware products are also available to purchase at full retail price.
You will also be able to redeem your ovenware credits on Coles Online (excludes Coles App). You must sign up or log in to your Coles Online account and select the products you wish to redeem/purchase and add them to your trolley along with other items if required to qualify for the minimum order value of $50. You are then required to check out your trolley whereby your account will be checked to ensure your Flybuys account is linked to your Coles Online account. Once your Flybuys card is linked, you will be prompted to ‘Redeem credits’ or ‘Skip offer’ if you do not wish to redeem your credits. The order confirmation screen will display your order total including your redeemed products at retail price without the credit deduction. If you choose to ‘Redeem credits’ and have enough credits for half credits and ‘half pay’ or full credits for an item, your credits will be deducted when the products are packed and invoiced. Credits will be applied to the most expensive ovenware product first to maximise the number of credits used. If you choose to ‘Redeem credits’ and do not have any credits in your account when your order is packed and invoiced, you will be charged the full retail price for the products.
3. Are the items to collect the same as the previous KitchenAid Ovenware program that previously ran at Coles?
We are bringing back 3 ovenware favourites from the previous program and introducing 3 new items for this program.
The 3 ovenware items from the prior program are:
a. Small baker 24x14cm
b. Medium Baker 30x18cm
c. Large Baker 38x23cm
4. What are the 3 new items that have been added to the KitchenAid Ovenware Collection?
The new items are the
a. Utensil Rest/Marinating Dish
b. Cast Iron Grill Pan 26cm
c. Cast Iron Oval Casserole 30cm
5. When can I start redeeming products?
You can start redeeming credits for KitchenAid Ovenware products from Wednesday 3rd April 2024 until Tuesday 23rd July 2024.
6. Can I earn KitchenAid Ovenware credits at Liquorland?
No, you can only earn KitchenAid Ovenware credits by shopping at Coles Supermarkets and Coles Online.
7. How do I know how many ovenware credits I’ve earned?
The number of ovenware credits earned will be printed on the bottom of your receipt or displayed on your invoice for Coles Online orders. Alternatively, you can find your ovenware credit balance in your account on the Flybuys website, on the Flybuys app or on the Coles online promotional page when youre logged in to your account.
8. Can I still collect Flybuys points in addition to ovenware credits?
Yes, you will continue to earn Flybuys points on all eligible transactions. The earning or redemption of ovenware credits will not impact the collection or redemption of your Flybuys points.
9. How do I earn BONUS ovenware credits?
One Bonus ovenware credit will be awarded when you spend the qualifying $20 or more in one transaction and purchase one or more products from a participating brand or product range. There is a limit of one ovenware credit earned, per brand or product range, per transaction. Bonus credits can be earned between 3rd April and 9th July 2024.
10. Where do I find a list of the participating brands for the BONUS ovenware credits?
A full list of participating brands can be found in the terms & conditions at www.coles.com.au/kaovenwareterms
11. How do I enter the competition to win a KitchenAid Stand Mixer?
Simply spend $20 in one transaction and scan your Flybuys card between Wednesday 3rd April 2024 and 9th July 2024 and this will automatically give you one entry into the prize draw. There are over 112 to be won during the campaign period. Entrants must be an Australian resident over 18 years and a Flybuys member with full contact details to participate. Spend $20 or more in one transaction (after savings and discounts have been applied) and scan your Flybuys card to receive an automatic entry into the draw prize. Prize amount valued at $1,049 AUD per winner for a KitchenAid 4.7L Artisan Stand Mixer KSM195. $20 spend excludes some purchases including Coles Insurance products, Coles Express, Coles Best Buy Online Exclusive, DoorDash, UberEats, iTunes cards, gift cards, mobile phone and mobile phone plans, recharge, Opal top up, calling cards, charity products, liquor, tobacco, tobacco related product purchases, subscriptions, and delivery fees. Excludes Coles Express and Coles Online business customers with a current or new Coles Online business account. Entries drawn Wed 15 May 2024, Wed 19 June 2024, and Wed 17 July 2024. Winners notified via a phone call, in writing (or via email). For full terms & conditions visit coles.com.au/kaovenwareterms.
Promoter is Coles Supermarkets Australia Pty Ltd, 800 Toorak Road, Hawthorn East, Vic, 3123. Permits: ACT Permit TP23/02396, NSW Permit NTP/08279, SA Permit T23/1839.
12. Do I have to opt in to receive ovenware credits if I’m a Flybuys member?
No, once your Flybuys card has been scanned in a Coles Supermarket or entered in your Coles Online account, ovenware credits are automatically applied once the qualifying spend amount has been reached.
13. Can I sign up to Flybuys and receive KitchenAid Ovenware Credits immediately?
If you are not an existing Flybuys member, simply scan the QR code at checkout to get a digital card or pick up a temporary Flybuys card in-store at the checkout or SMS “Flybuys” to 0457666777 to get started. Remember to scan your digital or temporary card each time you shop, so you can start collecting KitchenAid Ovenware credits immediately. Alternatively, enter your temporary card number on Coles Online to start collecting ovenware credits. Please note your temporary card does not mean you are a registered Flybuys member. You will need to register your temporary Flybuys card by downloading the Flybuys App or at flybuys.com.au/register, or SMS “Register” to 0457666777.
14. What if I still have ovenware credits left over after 11th July 2024?
There is an additional 2 weeks from 10th July to 23rd July 2024 to redeem your ovenware credits for KitchenAid Ovenware products, but only while stocks last. You can no longer earn ovenware credits during this period.
15. Can I use the credits I earned during previous programs towards my Ovenware?
No, only the KitchenAid Ovenware credits earned from this program can be redeemed for the KitchenAid Ovenware.
16. What are the different ways to redeem or pay for the KitchenAid Ovenware?
There are three ways to claim your selected item:
1. Redeem for FREE using required KitchenAid Ovenware credits; or
2. ‘Half-pay’ which requires redeeming with 50% of the required credits and paying the remaining 50% of the retail price; or
3. Pay full retail price.
Product |
FREE |
Half Pay Option (Half Credits + Half Full Retail) |
PAY |
Utensil Rest & Marinating Dish |
20 credits |
10 credits + $10 |
$20 |
Small baker 24x14cm |
36 credits |
18 credits + $18 |
$36 |
Medium Baker 30x18cm |
56 credits |
28 credits + $28 |
$56 |
Large Baker 38x23cm |
76 credits |
38 credits + $38 |
$76 |
Cast Iron Grill Pan 26cm |
100 credits |
50 credits + $50 |
$100 |
Cast Iron Oval Casserole 30cm |
160 credits |
80 credits + $80 |
$160 |
17. Am I able to redeem an item with 75% of the Ovenware Credits needed and pay 25% of the retail price?
No, you are only able to redeem items for free or by using half credits and half pay or paying the full retail price.
18. Can I redeem multiple KitchenAid Ovenware products in one transaction?
Yes, if you have earned enough credits to redeem more than 1 KitchenAid Ovenware product for free, simply scan your Flybuys card and the KitchenAid Ovenware products to redeem.
If you have earned enough credits to redeem 1 item for free and 1 item via half pay, simply scan your Flybuys card and the KitchenAid Ovenware products. You will need to redeem the KitchenAid Ovenware product for free first and then can redeem the second ovenware product by redeeming 50% of your Ovenware credits and paying 50% of the retail price for the half pay product.
You cannot choose half pay if you have the number of credits eligible to redeem the product with full credits.
We recommend you redeem the KitchenAid Ovenware products once you have collected enough credits as this program is only available while stocks last.
On Coles Online, if you choose to redeem your credits, we will automatically deduct either half credit and half pay or the full credit amount depending on your credit balance at point of pack and invoice for your order.
19. How long does it take for the ovenware credits to appear in my Flybuys account?
It may take between 5-20 minutes after the transaction for credits to be applied to your Flybuys account. If you are unable to redeem your credits, please wait and try again.
20. Can I redeem KitchenAid Ovenware credits on Coles Online and on the Coles App?
You can only redeem your ovenware credits at any Coles Supermarket and on Coles Online. You cannot redeem via the Coles App.
21. My local store has sold out of the KitchenAid Ovenware item that I want. What can I do?
You can contact Coles Customer Care on 1800 061 562 Mon-Fri 8.30 am-6.00pm (AEST) or Saturday 8.00am-4.30pm (AEST); we may be able to assist with locating a store with stock near you.
22. How many Ovenware items are there to collect?
There are six KitchenAid Ovenware products.
23. What are the refund and exchange processes for KitchenAid Ovenware?
|
Faulty or Broken |
Change of Mind Product must still be in packaging. Once opened, customer cannot change their mind. |
Customer Redeemed KitchenAid product for Free |
Replacement item will be offered |
No refund or replacement |
Customer paid full retail price for KitchenAid product |
Refund or replacement item will be offered |
If the product is unopened and the customer has the receipt, a full refund will be provided. If no receipt is provided, Coles Customer Care will assist in locating proof of purchase |
Customer redeemed KitchenAid product via half-pay |
Refund or replacement item will be offered |
If the product is unopened and the customer has the receipt, a full refund will be provided for the 50% retail price paid. Flybuys points will be returned to the account within 5 business days. If no receipt is provided, Coles Customer Care will assist in locating proof of purchase. |
24. I would like to exchange the KitchenAid Ovenware I have for another item. How can I do this?
If you redeemed your KitchenAid Ovenware via ovenware credits, we are unable to offer a refund or exchange for change of mind. However, if the KitchenAid Ovenware is faulty, please contact Coles Customer Care on 1800 061 562 Mon–Fri 8.30am–6.00pm (AEST) or Saturday 8.00am–4:30pm (AEST) and a member of our team will assist you.
25. Where are the KitchenAid Ovenware products made?
The KitchenAid Ovenware stoneware products are produced in China. The Cast Iron products are made in China and Vietnam.
26. Is the KitchenAid Ovenware Box recyclable
Yes, the box and sleeve that the ovenware comes in is made out of cardboard and is recyclable at the kerbside. For protective plastic bags, please check your local soft plastic recycling arrangement.
27. What should I do before using the KitchenAid Ovenware products?
Remove all packaging materials and labels. Please recycle properly. Wash with warm, soapy water, rinse and dry thoroughly with a soft cloth. It is not necessary to season the ceramics before use.
28. Are the KitchenAid Ovenware products dishwasher safe and what is the best way to wash them?
The KitchenAid Ovenware bakers and utensil drip dishes are dishwasher safe and can be placed on the top or bottom rack. For best results in the dishwasher, use the recommended dishwasher detergents and cycles as per your dishwasher brand’s manual. The Cast Iron Grill Pan and Oval Casserole are for handwash only. Do not use oven cleaners, harsh detergents, chlorine bleach, steel wool or nylon scrubbing pads. Hand dry with a soft towel.
29. Which products can I use to clean my KitchenAid Ovenware products?
Use a sponge or dishcloth when hand cleaning stoneware; do not use oven cleaners, harsh detergents, chlorine bleach, steel wool or nylon scrubbing pads. Hand dry with a soft towel.
30. Can I use my KitchenAid Ovenware in the microwave?
The KitchenAid Ovenware (excluding the Cast Iron Grill Pan and Casserole Pot) is safe for cooking or reheating in the microwave. However, the Cast Iron Casserole Pot cannot be used in the microwave.
31. Can I place my KitchenAid Ovenware on an unprotected surface?
Please use a hot pad or trivet before placing your hot KitchenAid Ovenware on an unprotected surface.
32. Can I put my hot KitchenAid Ovenware on a cold surface?
To avoid possible damage, do not set hot Ovenware on a cold or wet surface. Do not place hot ovenware in cold water. Do not place a frozen dish in a hot oven.
33. Do I have to use oil / butter in my KitchenAid Ovenware?
For best results, add a small amount of liquid or sauce in the bottom of your KitchenAid ovenware when cooking.
34. Can I cook with metal utensils in my KitchenAid Ovenware?
To avoid damage to the Ovenware, do not use any metal utensils. We advise to use silicon, plastic or wooden utensils.
35. Can I use my KitchenAid ovenware on a direct flame?
To avoid damage to the stoneware, do not use on a stovetop or a direct flame nor under the grill. The Cast Iron Gill Pan and Casserole Pot is safe to use on all cooking surfaces including induction.
36. Can I use my KitchenAid Ovenware in the oven?
Yes, they are oven safe up to 260°C; however, it is not recommended to place stoneware very close to / directly under the grill / broiler.
37. How can I make optimal use of my KitchenAid Ovenware?
The KitchenAid Ovenware products are oven safe up to 260°C; however, it is not recommended to place product very close to / directly under the grill / broiler. The ceramics can be stored in the fridge.
The KitchenAid Ovenware products are safe for cooking or reheating in the microwave (excluding the Cast Iron Grill Pan and Casserole Pot). For best results, add a small amount of liquid or sauce in the bottom of your ceramic when cooking with meat.
Baking time can vary when using stoneware. Monitor and adjust the cooking time as needed.
Use a hot pad or trivet before placing the hot ceramics on an unprotected surface.
To avoid possible damage, do not set hot ceramics on a cold or wet surface. Do not place a cold dish in a hot oven.
After removal from the oven, the KitchenAid ovenware will retain heat longer than standard bakeware.
38. My KitchenAid Ovenware baking dish shows little cracks, what can I do?
Cracks in your stoneware baking dish can be caused by a thermal shock. Thermal shock occurs when sudden temperature fluctuation exists which causes stress to a product. We therefore recommend that you read the following tips to prevent this or prevent this from getting worse:
Never clean a baking dish that is still hot.
Do not place a hot baking dish directly in the refrigerator or freezer. First, let the baking dish cool down to room temperature.
Never place a cold baking dish directly in a hot oven. First, let the baking dish reach room temperature.
39. Can I store my KitchenAid Ovenware in the freezer?
KitchenAid Ovenware are safe to use in the freezer, however, to avoid possible damage from thermal shock, do not place stoneware in a hot oven from the freezer. Do not place hot ceramics in the freezer or into cold water before it has cooled to room temperature.
40. How to use your KitchenAid Cast Iron Casserole Pot on an induction hob
The Cast Iron Casserole Pot is safe for use on all cooking surfaces, including induction. You can verify this by checking for the symbol below on the bottom of the cookware.
Induction hobs develop a very intense heat in a very short time. The Cast Iron Casserole Pot equipped with our innovative induction technology will heat up very quickly on induction hobs. Be especially careful not to use high heat and never leave your cookware unattended while in use.
The diameter of the Cast Iron Grill Pan and Casserole Pot should be equal to the size of the cooking zone. If the pan is too small, the element may not sense the pan and will not activate. Here's an illustration of how to place the pan on the correct cooking zone.
When using induction hobs, ensure that your hob and Cast-Iron Casserole Pot are free from debris so as not to scratch the hob’s surface.
Never shuffle or drag the Cast Iron Casserole Pot across the stovetop during cooking as this may cause scratching. Always lift the pan.
41. Which oils or fats should I use in my KitchenAid Cast Iron Casserole Pot?
We recommend using oil or butter. Remember, some oils and fats burn at lower temperatures. Use oils and fats that have a high smoke point, like refined olive oil, peanut oil, corn oil and (clarified) butter.
Do not use extra virgin olive oil as it cannot withstand high heat and is not suitable for frying. It will leave a thin carbonised layer on your non-stick that is difficult to clean.
Do not use any type of oil sprays, including aerosols, mist and pump sprays. These sprays can cause residue build-up that is difficult to remove from all types of cookware.
42. How to make optimal use of your KitchenAid Cast Iron Casserole Pot?
To prevent damage to your KitchenAid Cast Iron Casserole Pot and keep it in optimal condition, we advise you to read the following care & usage suggestions:
Always put oil (suitable for cooking) or butter in your pan before heating.
For best result, use low to medium heat on cooktop. Allow the pan to heat gradually for even and efficient cooking. High heat can damage the cookware finish.
Cast iron cookware is not ideal for dry cooking. Before heating, select a liquid, oil (suitable for cooking), fat or butter to cover at a minimum the base of the pan.
Cook on a burner that is similar in base diameter to the cookware you have selected.
When cooking on a gas stove, adjust the flame so it does not flare up the sides of the cookware.
Because of the excellent heat retention of your cookware, food and oil can carbonise very rapidly.
Do not use any type of oil sprays, including aerosols, mist, and pump sprays. These sprays can cause residue build-up that is difficult to remove from all types of cookware.
Allow the oil/butter (suitable for cooking) to heat up in the cookware before adding food.
When cooking, use wood, plastic, or heat-resistant nylon tools to avoid scratching the enamelled cast iron. Do not cut food in the cast iron cookware.
When using halogen, ceramic and induction hobs, ensure that your hob and cookware are free from debris so as not to scratch the hob’s surface.
Always lift the cast iron cookware when moving it from any type of cooktop surface. Sliding the cookware may damage the cooktop or base of the pan.
Use a hot pad or trivet before placing the hot cast iron cookware on an unprotected surface.
43. Can I cool down my hot KitchenAid Cast Iron Casserole Pot under cold water?
Do not put hot cookware under cold water. Allow the cookware to cool down completely.
Cleaning a hot pan with cold water can cause a temperature shock, which can cause damage to the product including breakage and cracks, which cannot be undone.
44. Rust appears on my KitchenAid Cast Iron Casserole Pot, what should I do?
If your cast iron casserole pot starts to show signs of rust, it might be the result of not immediately drying the pan after cleaning it. Another reason could be storing the pan improperly. Besides that, your cast iron cookware is handwash only. Do not put in the dishwasher.
Solution:
Use a soft brush or fine sandpaper to remove any rust spots, then rub the area with cooking oil. Store cast iron cookware in a dry cupboard. If items are to be stored for a long period of time, place a paper towel between lid and casserole to absorb moisture.
45. The coating of my KitchenAid Cast Iron Casserole Pot has started to chip, what can I do?
We see chipping/flaking of the coating more often due to overheating of the pot. This can happen after putting the pot directly on high heat or by heating it up when empty. To prevent your cast iron casserole pot from chipping, we would like to point out the following care & usage instructions:
Heat the pot slowly, not directly at the highest setting. For induction, for example, setting 3.
Do not heat the pot without oil/butter.
Do not leave the pot on the highest setting of the induction or ceramic hob for too long. Frequent use at the highest setting will cause the non-stick coating to wear out quickly.
Do not place the pot back on the still warm heat source.
If you stack the pots on other pans, always use a protection between the pans so that they cannot damage each other.
Should your cast iron pan show signs of chipping, please contact our customer support. We will help you to find a solution.
46. Where is the best place to store my cast iron cookware?
Cast iron is very sensitive to moisture. Over time, traces of rust can appear on the edges of your cookware.
Therefore, your cast iron cookware is best stored in a dry cupboard.
If items are to be stored for a long period of time:
Place a paper towel between the lid and casserole to absorb moisture.
Rub cooking oil over the inside and sides of the pan after you have cleaned and dried the pan thoroughly. Wipe away any excess oil with a paper towel.
47. What is the warranty period of the KitchenAid Ovenware Products?
Product |
Warranty Period |
KitchenAid Utensil Rest/Marinating Dish |
3 years |
KitchenAid Small Baker 24x14cm |
3 years |
KitchenAid Medium Baker 30x18cm |
3 years |
KitchenAid Large Baker 38x23cm |
3 years |
KitchenAid Cast iron Grill Pan 26cm |
30 years |
KitchenAid Cast Iron Oval Casserole 30cm |
30 years |
For detailed warranty information, please call KitchenAid customer service on 1800 918 480. You can also find warranty information on https://kitchenaid.com.au/pages/warranty-information
Competition Information - FAQs
1. How do I enter the competition to win a KitchenAid Stand Mixer?
Entrants will receive an automatic entry (or entries) in the prize draw when they spend $20 or more in one transaction after any applicable discounts and exclusions at any Coles store or on Coles Online (excludes Coles Express) between the competition period and scan their Flybuys card in-store or enter their Flybuys card number on Coles Online at the time of purchase to receive 1 KitchenAid Ovenware credit and 1 entry into the draw. Entrants will receive 1 entry into the draw for every 1 KitchenAid Ovenware credit collected. Multiple entries within a single shop are permitted.
Competition T&Cs can be found here: https://www.coles.com.au/kaovenwareterms
2. What is the competition period?
Between 12:01am (AEDT) on 3/04/2024 and ends on 11:59pm (AEST) on 09/07/2024.
3. Can I enter more than once?
Multiple entries are permitted. Each credit earned equates to one entry.
4. How many KitchenAid Stand Mixers are being given away?
There are 112 KitchenAid Stand Mixers to be given away during the competition period (8 units per week).
5. Drawing the winners?
There will be 14 separate prize draws. The promoter will draw the winners from the pool of valid entries at the draw address based on the following schedule:
|
Draw Date |
For Entries Received |
Draw 1 |
15/05/2024 |
03/04/2024 to 09/04/2024 inclusive |
Draw 2 |
15/05/2024 |
10/04/2024 to 16/04/2024 inclusive |
Draw 3 |
15/05/2024 |
17/04/2024 to 23/04/2024 inclusive |
Draw 4 |
15/05/2024 |
24/04/2024 to 30/04/2024 inclusive |
Draw 5 |
15/05/2024 |
01/05/2024 to 07/05/2024 inclusive |
Draw 6 |
19/06/2024 |
08/05/2024 to 14/05/2024 inclusive |
Draw 7 |
19/06/2024 |
15/05/2024 to 21/05/2024 inclusive |
Draw 8 |
19/06/2024 |
22/05/2024 to 28/05/2024 inclusive |
Draw 9 |
19/06/2024 |
29/05/2024 to 04/06/2024 inclusive |
Draw 10 |
19/06/2024 |
05/06/2024 to 11/06/2024 inclusive |
Draw 11 |
09/07/2024 |
12/06/2024 to 18/06/2024 inclusive |
Draw 12 |
09/07/2024 |
19/06/2024 to 25/06/2024 inclusive |
Draw 13 |
09/07/2024 |
26/06/2024 to 02/06/2024 inclusive |
Draw 14 |
09/07/2024 |
03/07/2024 to 09/07/2024 inclusive |
6. How will the winner be notified?
We will notify the Winners by phone, email, or mail within 10 days after the draw date. The Winners’ name and postcode will be posted on the website within 7 days after the draw date.
7. Who will be eligible to enter?
During the promotional period, anyone may enter the competition, provided that they are:
(a) over 18 years of age
(b) a resident of Australia
(c) a valid current Flybuys member or new Flybuys member who joins during the Promotional Period (to be a valid Flybuys member the Flybuys member account must include the member’s first and last name, a postal address, an email address and a contact phone number current at time of draw and prize distribution); and
(d) not an employee or immediate family member of the Promoter or Flybuys or an agent of the promoter, who is directly associated and connected with the organisation of this competition.
(e) not a Coles Business customer.
8. Do I get a bonus entry if I purchase a participating bonus product?
Yes, for every bonus credit earned customers will also gain a bonus entry into the draw to win a KitchenAid Stand Mixer.
9. How do I know how many competition entries I have earned?
You can see the credits & entries earned on your current visit at the end of your docket.
Alternatively, customers will be able to check their cumulative entries on their flybuys account.