Skip to main content
Coles Insurance Logo

Service you can rely on for when things go wrong

24/7 Claims

Lodge and manage a claim 24/7 through our online Insurance Service Centre.

One-week Repairs

Get back to what’s important with a one-week turnaround on the majority of repairs with Comprehensive Cover.**


Lifetime Guarantee

Feel at ease with a Lifetime Guarantee on all authorised repairs through our Partner Repairer Network.+


Partner Repairer Network

Access the repairer network of Australia's largest insurer. To help you hit the road again sooner.

On Shore Claims Team

Our Australian-based claims specialists are on hand, ready to help – from lodgement to approval.

Backed By Experts

Get quality protection through our partnerships with leading insurers. 

Partner Repairer Network Coverage

Types of Cover

Comprehensive Cover

Choose our most popular car policy and be covered for the unexpected.

Third Party Property Damage

Get basic cover for accidental damage to another person's car or property.

Third Party Fire & Theft

Get basic cover for damage to another car or property plus protection in the event your car catches fire or is stolen.

Feel more confident with Comprehensive Cover

Cover for the unexpected

We cover collisions and weather damage caused by storm, hail, fire, and flood.+

Cover for emergencies

We cover emergency repairs, towing and accommodation.+

Cover for theft

If your car is locked and stolen, we'll cover it. Along with any groceries left inside.+

Even more rewarding with Flybuys

Make your everyday shop even more rewarding with Flybuys when you take out any Coles Insurance policy (excluding third party) and link your Flybuys number.#


Get rewarded

Earn Flybuys Points for rewards and take advantage of great offers that’ll help you pocket a little more – in store and at home.#

More points for Car, Home & Landlord

Collect double Flybuys Points at Coles Supermarkets when you take out a Coles Car, Home or Landlord Insurance policy (excluding third party). Max cap applies.#


Get a trolley top up

Enjoy $10 off your Coles Supermarket shop each time you redeem 2,000 Flybuys Points in-store at checkout.^

Helpful weather tips and information

What our customers are saying

 “It was so easy to make a claim and get my car fixed and back on the road, my car was fixed within a week or so :)”

Kristine - Coles Car Insurance customer 

“I've found everyone nice to talk to on the phone and fast responding, I always recommend Coles for car insurance. It's also hassle free and my car was taken care of.”

Lauren - Coles Car Insurance customer 

Frequently Asked Questions 

Product related

+Policy limitations, exclusions and conditions apply. For full terms and conditions, see the Product Disclosure Statement.

Standard underwriting criteria apply. Coles Supermarkets Australia Pty Ltd (Coles) and Loyalty Pacific Pty Ltd are authorised representatives of the issuer, Insurance Australia Limited (ABN 11 000 016 722) (AFSL 227681), part of Insurance Australia Group (IAG). Any advice provided is of a general nature only and does not take into consideration your objectives, financial situation or needs. Before acting on any advice you should consider its appropriateness. You should read the Product Disclosure Statement and Target Market Determinations before deciding whether to acquire an insurance policy.