Lodge and manage a claim 24/7 through our online Insurance Service Centre.
Get back to what’s important with a one-week turnaround on the majority of repairs with Comprehensive Cover.**
Feel at ease with a Lifetime Guarantee on all authorised repairs through our Partner Repairer Network.+
Our Australian-based claims specialists are on hand, ready to help – from lodgement to approval.
Get quality protection through our partnerships with leading insurers.
We cover collisions and weather damage caused by storm, hail, fire, and flood.+
We cover emergency repairs, towing and accommodation.+
If your car is locked and stolen, we'll cover it. Along with any groceries left inside.+
Make your everyday shop even more rewarding with Flybuys when you take out any Coles Insurance policy (excluding third party) and link your Flybuys number.#
Earn Flybuys Points for rewards and take advantage of great offers that’ll help you pocket a little more – in store and at home.#
Collect double Flybuys Points at Coles Supermarkets when you take out a Coles Car, Home or Landlord Insurance policy (excluding third party). Max cap applies.#
Enjoy $10 off your Coles Supermarket shop each time you redeem 2,000 Flybuys Points in-store at checkout.^
“It was so easy to make a claim and get my car fixed and back on the road, my car was fixed within a week or so :)”
Kristine - Coles Car Insurance customer
“I've found everyone nice to talk to on the phone and fast responding, I always recommend Coles for car insurance. It's also hassle free and my car was taken care of.”
Lauren - Coles Car Insurance customer
People use their cars differently, so the type of car insurance that could suit you depends upon a variety of things. For example, the value of your car, its age, how often you drive it, and what you want to be covered for are factors that are often considered when choosing car insurance.
If you’re after basic protection against damage your car may do to other people’s cars and property, then a Third Party Insurance policy may be the way to go.
Alternatively, if you’re after more extensive cover that will also help you get your car repaired and back on road after an insured event or incident, then Comprehensive Car Insurance may suit your needs.
To find out more please refer to our Product Disclosure Statement.
Our Coles Comprehensive Car Insurance policy covers the cost of repairing accidental damage to your car caused by insured events such as a collision or crash, severe weather, fire, earthquakes, theft and vandalism.
Our Coles Third Party Fire and Theft Car Insurance policy covers the cost of repairing damage to your car due to fire or theft only.
You can get your car repaired at any of our National Partner Repairers. These repairers must meet our high selection standards of repair quality and service. Using our partner repairers means you don’t need to shop around for quotes, and we will guarantee the quality, workmanship and material used in the repair.
Our Car Insurance policies don’t include roadside assistance in the cover, but you can add this as an optional extra on your policy.
There is a 24 hour activation period when adding Roadside Assistance to your policy, but you can pay an additional 'Join on Road' fee to have this waived if you require immediate assistance.
+Policy limitations, exclusions and conditions apply. For full terms and conditions, see the Product Disclosure Statement.
Standard underwriting criteria apply. Coles Supermarkets Australia Pty Ltd (Coles) and Loyalty Pacific Pty Ltd are authorised representatives of the issuer, Insurance Australia Limited (ABN 11 000 016 722) (AFSL 227681), part of Insurance Australia Group (IAG). Any advice provided is of a general nature only and does not take into consideration your objectives, financial situation or needs. Before acting on any advice you should consider its appropriateness. You should read the Product Disclosure Statement and Target Market Determinations before deciding whether to acquire an insurance policy.