This is a high level summary of the Basic Pet Insurance product. For full terms, product limits and conditions, please see the Product Disclosure Statement.
Affordable cover providing protection for all accidents and injuries.¹
Why choose Basic Cover?
You get the best value cover for the most important things, including accidental illness and injury.
Cover for accidents and illnesses
Life with a pet is full of surprises. That's why our Basic policies cover all accidents and injuries.¹
Cured pre-existing conditions
If your pet is fully cured from a pre-existing condition, just show us proof from your vet and we'll cover this condition in the future.⁴
Guaranteed lifetime cover
Young or old we're here for life. Meaning your pet's coverage won't change based on how old they are.²
Choice of vet
Choose who treats your pet. Pick any qualified or registered vet in Australia.⁵
Up to 100% back on vet bills
Help reduce the stress of your next vet visit. Get up to 100% back on eligible vet bills or choose to lower your premium and still get 80% of the cost covered.³
More points for Pet
Earn 10x Flybuys points in the pet aisle at Coles Supermarkets with a Coles Pet insurance policy.⁶
Want to know more?
Pet Insurance Basic Cover
What's covered
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All Accidents and Injuries
Includes cover for bone fractures, torn nails and lacerations.
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Limited Illnesses
Cover for Cancer, Cruciate Ligament and Joint Dysplasia and Luxation.
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Annual Limit
Claim up to $10,000 per annum (exclusions, sub-limits and waiting periods apply). ~
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Essential Euthanasia
Up to $500 including costs of burial or cremation of your pet.
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Cured conditions
Where your vet can provide proof, we’ll cover you if your pet is fully cured from conditions covered in this policy.
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All Accidents and Injuries
Includes cover for bone fractures, torn nails and lacerations.
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Limited Illnesses
Cover for Cancer, Cruciate Ligament and Joint Dysplasia and Luxation.
-
Annual Limit
Claim up to $10,000 per annum (exclusions, sub-limits and waiting periods apply). ~
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Essential Euthanasia
Up to $500 including costs of burial or cremation of your pet.
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Cured conditions
Where your vet can provide proof, we’ll cover you if your pet is fully cured from conditions covered in this policy.
What's not covered
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Pre-existing conditions
Any pre-existing (either before the policy start date or that occur during the waiting periods) or bilateral conditions aren't covered, unless you show us proof from your vet that the condition is fully cured.
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Most Illnesses
Cover only for the 4 specified illnesses. Our Comprehensive and Premium products cover a broard range of illnesses.
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Routine Care
Routine Care options are available with our Comprehensive and Premium products only.
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Dental
Optional dental cover is available for Comprehensive and Premium products only.
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Elective Surgery
We don't cover elective surgeries. This includes desexing and Juvenile Pubic Symphysiodesis (JPS).
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Breeding
Any costs in relation to breeding, pregnancy or giving birth.
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Pre-existing conditions
Any pre-existing (either before the policy start date or that occur during the waiting periods) or bilateral conditions aren't covered, unless you show us proof from your vet that the condition is fully cured.
-
Most Illnesses
Cover only for the 4 specified illnesses. Our Comprehensive and Premium products cover a broard range of illnesses.
-
Routine Care
Routine Care options are available with our Comprehensive and Premium products only.
-
Dental
Optional dental cover is available for Comprehensive and Premium products only.
-
Elective Surgery
We don't cover elective surgeries. This includes desexing and Juvenile Pubic Symphysiodesis (JPS).
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Breeding
Any costs in relation to breeding, pregnancy or giving birth.
Learn more about your coverage
We've got you covered
Terms & conditions
¹Waiting periods, exclusions (pre-existing and general), and sublimits apply. See the Product Disclosure Statement for full details.
²Lifetime cover guaranteed provided a policy is purchased before your pet turns 9 and renewed each year without a break in cover.
³Percentage back based on your selected Benefit Level. Excess, limits and sub-limits may apply. See the Product Disclosure Statement for full details.
4Terms, conditions and limits apply. See the Product Disclosure Statement for full details.
⁵Excluding any additional costs where emergency consultation or treatment was not essential.
⁶Flybuys members with a current Coles Pet Insurance policy will collect 10 Flybuys points (equivalent to 1 standard point and 9 Bonus Points) on every dollar they spend on any product purchased from the pet range at Coles Supermarkets when they scan or enter their Flybuys card. Maximum of 1,000 Bonus Points from Coles Supermarket pet range purchases applies per policy per month. Flybuys bonus points are collected from the date your Flybuys membership is linked to your Coles Pet Insurance policy and for the term of the policy. No Bonus Points from Coles Supermarket pet range purchases will be collected for the month in which your policy terminates. Standard Flybuys Terms and Conditions apply. Flybuys bonus points are collected on transaction balance after savings and discounts have been applied and excludes Coles Express, gift cards, iTunes cards, tobacco and tobacco-related purchases. Coles Supermarkets means Coles Supermarkets and Coles Online.
~See the Product Disclosure Statement for full details.
Product related
Standard underwriting criteria apply. Coles Supermarkets Australia Pty Ltd (Coles) and Loyalty Pacific Pty Ltd are authorised representatives of the issuer, Guild Insurance Limited (ABN 55 004 538 863, AFSL 233791). Any advice is of a general nature and does not take into consideration your objectives, financial situation or needs. Before acting on any advice you should consider its appropriateness. You should read the Product Disclosure Statement and Target Market Determinations before deciding whether to acquire an insurance policy.
+Policy limitations, exclusions and conditions apply. For full terms and conditions, see the Product Disclosure Statement.