I need to make a claim. How do I get started?
You can make a claim online or you can call us on 1300 333 738. Generally, waiting periods are 21 days for most Accidental Injuries and Illnesses. For some Accidental Injuries we waive the waiting period completely. The waiting periods for Cruciate ligament are 6 months. Specific waiting periods are shown in your policy and/or in your schedule.
Once we have all the necessary documents, it usually takes between 5-10 business days. If we need more information to assess the claim we will let you know.