Cover for accidents and illnesses

Life with a pet is full of surprises. That's why our Premium policies cover all accidents, injuries and over 3,000 illnesses.ᗮ Plus, save 10% on your first year of cover when you take out a new Coles Pet Insurance policy by Thursday 30 June 2022.**

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Why choose Premium Cover?

Cover for accidents and illnesses

Life with a pet is full of surprises. That's why our Premium policies cover all accidents, injuries and over 3,000 illnesses.¹

Cured pre-existing conditions

If your pet is fully cured from a pre-existing condition, just show us proof from your vet and we'll cover this condition in the future.⁴


Guaranteed lifetime cover

Young or old we're here for life. Meaning your pet's coverage won't change based on how old they are.²


Up to 100% back on vet bills

Help reduce the stress of your next vet visit. Get up to 100% back on eligible vet bills or choose to lower your premium and still get 80% of the cost covered.⁵


Award Winning Cover

For the second year in a row, Coles Pet Insurance was awarded Canstar’s 5-Star Rating for Outstanding Value Accident and Illness Pet Insurance.​³

More points for Pet

Earn 10x Flybuys points in the pet aisle at Coles Supermarkets with a Coles Pet insurance policy.⁶

Keep things in check with Optional Extras 

 

Routine Care Lite 

Cover for preventative routine care of your pet, including vaccinations and annual health checks.*

 

Routine Care Plus 

Cover for extended routine care treatments, including annual health checks,  complementary therapies and dental check ups.*

Dental

Dental cover in case of accident and illness with up to $800 back on eligible dental bills after excess.*

Want to know more?

Read our FAQs

Pet Insurance Premium Cover

What's covered

  • All Accidents and Injuries

    Includes cover for bone fractures, torn nails and lacerations. 

  • Illnesses

    Cover for over 3,000 illnesses.

  • Annual Limit

    Claim up to $15,000 per annum (exclusions, sub-limits and waiting periods apply).~

  • Essential Euthanasia

    Up to $500 including costs of burial or cremation of your pet. 

  • Cured conditions

    Where your vet can provide proof, we’ll cover you if your pet is fully cured from conditions covered in this policy

  • All Accidents and Injuries

    Includes cover for bone fractures, torn nails and lacerations. 

  • Illnesses

    Cover for over 3,000 illnesses.

  • Annual Limit

    Claim up to $15,000 per annum (exclusions, sub-limits and waiting periods apply).~

  • Essential Euthanasia

    Up to $500 including costs of burial or cremation of your pet. 

  • Cured conditions

    Where your vet can provide proof, we’ll cover you if your pet is fully cured from conditions covered in this policy

What's not covered

  • Pre-existing conditions

    Any pre-existing (either before the policy start date or that occur during the waiting periods) or bilateral conditions aren't covered, unless you show us proof from your vet that the condition is fully cured. 

  • Elective Surgery

    We don't cover ellective surgeries. This includes desexing and Juvenile Pubic Symphysiodesis (JPS). 

  • Breeding

    Any costs in relation to breeding, pregnancy or giving birth.

  • Pre-existing conditions

    Any pre-existing (either before the policy start date or that occur during the waiting periods) or bilateral conditions aren't covered, unless you show us proof from your vet that the condition is fully cured. 

  • Elective Surgery

    We don't cover ellective surgeries. This includes desexing and Juvenile Pubic Symphysiodesis (JPS). 

  • Breeding

    Any costs in relation to breeding, pregnancy or giving birth.

Optional extras

  • Routine Care

    2 levels of optional Routine Care - Lite and Plus are available. Our Routine Care Plus includes cover for dental check-ups.

  • Dental

    Dental Accident and Illness optional cover available.

  • Routine Care

    2 levels of optional Routine Care - Lite and Plus are available. Our Routine Care Plus includes cover for dental check-ups.

  • Dental

    Dental Accident and Illness optional cover available.

This is a high level summary of the Premium Pet Insurance product. For full terms, product limits and conditions, please see the Product Disclosure Statement. 

Learn more about your coverage

Accidents explained Illnesses explained

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Terms & conditions

ᗮWaiting periods, exclusions (pre-existing and general), and sublimits apply. See the Product Disclosure Statement for full details.

¹Pre-existing conditions including bi-lateral and related conditions excluded.  Some preventable condition and  pandemic disease excluded. Waiting periods, exclusions (pre-existing and general), and sublimits apply. See the Product Disclosure Statement for full details.

 ²Lifetime cover guaranteed provided a policy is purchased before your pet turns 9 and renewed each year without a break in cover.

³The Canstar 5-Star Rating for Outstanding Value Accident and Illness Pet Insurancewas awarded in July 2021 for Coles Comprehensive Pet Cover and in August 2020 for Coles Premium Pet Cover. 

⁴Terms, conditions and limits apply. See the Product Disclosure Statement for full details.

⁵Percentage back based on your selected Benefit Level. Excess, limits and sub-limits may apply. See the Product Disclosure Statement for full details.

⁶Flybuys members with a current Coles Pet Insurance policy will collect 10 Flybuys points (equivalent to 1 standard point and 9 Bonus Points) on every dollar they spend on any product purchased from the pet range at Coles Supermarkets when they scan or enter their Flybuys card. Maximum of 1,000 Bonus Points from Coles Supermarket pet range purchases applies per policy per month. Flybuys bonus points are collected from the date your Flybuys membership is linked to your Coles Pet Insurance policy and for the term of the policy. No Bonus Points from Coles Supermarket pet range purchases will be collected for the month in which your policy terminates. Standard Flybuys Terms and Conditions apply. Flybuys bonus points are collected on transaction balance after savings and discounts have been applied and excludes Coles Express, gift cards, iTunes cards, tobacco and tobacco-related purchases. Coles Supermarkets means Coles Supermarkets and Coles Online.

~See the Product Disclosure Statement for full details.

*Annual benefit limit and waiting periods apply. See the Product Disclosure Statement for full details.

**The 10% discount (Offer) is available to customers who purchase a new Coles Pet Insurance policy by Thursday 30 Jun 2022 (Offer Period) and have a policy start date within the offer period. The Offer will be applied proportionally as a discount across all first year premium payments only. The discount is applied during the quote process. For full terms and conditions see coles.com.au/insurance/pet-10-off.

Product related

Standard underwriting criteria apply. Coles Supermarkets Australia Pty Ltd (Coles) and Loyalty Pacific Pty Ltd are authorised representatives of the issuer, Guild Insurance Limited (ABN 55 004 538 863, AFSL 233791). Any advice is of a general nature and does not take into consideration your objectives, financial situation or needs. Before acting on any advice you should consider its appropriateness. You should read the  Product Disclosure Statement and Target Market Determinations before deciding whether to acquire an insurance policy.

+Policy limitations, exclusions and conditions apply. For full terms and conditions, see the Product Disclosure Statement.