Coles Travel Insurance

Existing Policyholders

Coles Travel Insurance

Coles Travel Insurance is only available for purchase when booking flights through flybuys travel.

Our travel insurance is backed by Cover-More, an Australian-based company who have been protecting travellers domestically and internationally for over 30 years.

Existing customers

If you have a question about your existing policy call 1300 315 654

Make a claim

To make a travel insurance claim, please complete the claims form including your policy number and any relevant receipts or reports to support your claim.

For assistance with existing claims, please call 1300 568 298.


For 24 hour emergency assistance

Country Call direct & toll free*
USA 1884 871 4086
Canada 1844 819 2470
UK 0808 234 2985
NZ 0800 368 781
*Charges may apply if calling from a pay phone or mobile phone.
From all other countries or if you experience difficulties with the number above please call direct
All other countries +61 2 8907 5086
From Australia (02) 8907 5086

Relevant documents

Please find below links to the Product Disclosure statements:

Please find below the link to the Coles Travel Insurance Claims form:

Product related

Standard underwriting criteria apply. Coles Supermarkets Australia Pty Ltd (Coles) is an authorised representative of the issuer, Insurance Australia Limited (ABN 11 000 016 722 AFSL 227681) and Guild Insurance Limited (ABN 55 004 538 863, AFSL 233791) and receives a commission for each policy sold and renewed. Any advice provided is of a general nature only and does not take into consideration your objectives, financial situation or needs. Before acting on any advice you should consider its appropriateness. You should read the Product Disclosure Statement before deciding whether to acquire an insurance policy.

+Policy limitations, exclusions and conditions apply. For full terms and conditions, see the Product Disclosure Statement.