Frequently asked questions

Coles Plus is a monthly subscription program that gives you exclusive member benefits on your purchases at Coles, First Choice Liquor and Liquorland. 
Join Coles Plus to get free delivery on online Coles orders over $50, free access to Click&Collect Rapid, bonus Flybuys points and much more for $19 a month. 

Discover Coles Plus and how you can sign up.

You can sign up to Coles Plus via the information page. Coles Plus benefits start as soon as you  sign up.
Follow these steps to join Coles Plus.

Step 1: Jump to the Coles Plus information page. Here you'll discover all the benefits in detail, and you can view terms and conditions.

Step 2: Select Start 1 month free trial

Step 3: Sign up for a new Coles account or log in to your existing Coles account

Step 4: Follow the prompts to complete Coles Plus signup

As soon as you're signed up to Coles Plus, your benefits will start. And if you ever need details about your subscription, log in to your account and jump to the Coles Plus area.

Your Coles Plus subscription will be charged monthly to your nominated card or PayPal account. You can adjust your payment method and more online.

Payment method
Once you sign up to Coles Plus and your free one month trial ends, the subscription amount will be automatically charged to your nominated card or PayPal account. You can adjust your payment method in your account under Coles Plus. 

Payment frequency
Your subscription will be charged monthly on the same date you signed up. For example, if you initially signed up to Coles Plus on the fifth of the month, you'd be charged on the fifth of each following month. But if you signed up on the 29th, 30th or 31st of the month and the date doesn’t exist for a particular calendar month, you’ll be charged on the last day of the month instead. 

Annual subscriptions
We don’t offer annual Coles Plus subscription plans at the moment. 

Subscription invoices
You'll find the invoices for your Coles Plus subscription payments in your account. 

Step 1: Log in 

Step 2: Go to your account 

Step 3: Jump to the Coles Plus area 

Step 4: Follow the prompts to view your payments

You'll need to link Flybuys to your online Coles account to earn points with Coles Plus, and scan your Flybuys card when you shop in-store.

Follow these steps to link Flybuys to your online Coles account. 

Step 1: Log in to Coles

Step 2: Go to your account

Step 3: Jump to the Flybuys area

Step 4: Select the option to link your Flybuys 

Step 5: Follow the prompts 

Once successfully linked, your Flybuys card number will appear in the Flybuys section of your Coles Plus account area.

Earn more points with Coles Plus 
If you're a Coles Plus member with Flybuys linked to your Coles account, your extra points for eligible purchases will appear automatically when you shop online. To earn points when you shop in-store, you'll need to scan your Flybuys card. 

Find out which purchases are eligible for extra points with Coles Plus