General: Coles Prepaid is supplied by Optus Mobile Pty Ltd (ABN 65 054 365 696) under its customer terms which are available at optus.com.au/standardagreements and is distributed by Coles Supermarkets Australia Pty Ltd (ABN 45 004 189 708), Bi-Lo Pty Ltd (ABN 75 002 805 094) and Eureka Operations Pty Ltd t/as Coles Express (ABN 78 104 811 216).
Coverage: Coles Prepaid plans are available on the Optus 3G and 4G Plus networks. Coverage availability varies depending on your device and location. With 3G devices, you can access the Optus 3G (UMTS 2100MHz/900MHz) network. With 4G devices and a compatible plan, you can access the Optus 3G network plus some or all of the Optus 4G Plus network. The Optus 4G Plus network uses multiple frequencies (LTE 700/1800/2100/2300/2600MHz) to provide coverage. The Optus 4G Plus network is available in all capital cities and hundreds of metro, regional and holiday towns with a compatible device. Check coverage at optus.com.au/coverage based on your address and device.
Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus network. To learn more about using your device on the Optus network visit optus.com.au/compatibility.
Coles Prepaid
$10 Recharge: Will get you unlimited standard national calls to Australian mobiles and landlines, 13/1300 numbers and voicemail plus unlimited standard national SMS/MMS and 1GB data (charged in per KB increments). Recharge expires within 10 days.
$20 Recharge: Will get you unlimited standard national calls to Australian mobiles and landlines, 13/1300 numbers and voicemail plus unlimited standard national SMS/MMS and 2GB data (charged in per KB increments). Recharge expires within 28 days.
$40 Recharge: Will get you unlimited standard national calls to Australian mobiles and landlines, 13/1300 numbers and voicemail plus unlimited standard national SMS/MMS, 7GB data (charged in per KB increments) and up to 250 minutes standard international calls to China, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore, South Korea, UK and USA (charged in per minute increments) all for use within 28 days.
General: All for use within Australia. Optus Fair Go Policy applies. You have 186 days to recharge once your credit expires. If you don't recharge within this period, your SIM will be disconnected and you risk losing your mobile number. Days end at 11:59PM local time. Unused included data /minutes will not rollover with the next recharge.
Extras: $5 Extras Credit and $15 Extras Credit for international calls, roaming, and premium services (for use within 14 days) and $5 Extra Data (for use within 7 days) are also available. See terms and conditions below.
If you have any MyCredit balance you can use that balance for standard national calls (charged at 10c per minute), standard national SMS (charged at 10c per 160 characters), MMS (charged at 10c per message) and data (charged at 10c per MB, in per KB increments), all for use within Australia.
$5 Extra Data gives you 500MB data (charged in per KB increments) for use within 7 days within Australia. 500MB extra data will be used before any included data in your plan recharge or MyCredit. Unused Extra Data will not rollover with the next recharge.
$5 Extras Credit and $15 Extras Credit (for international calls, roaming and premium services) Credit expires within 14 days. For international call rates visit colesmobile.com.au/prepaidinternational and for international roaming visit optus.com.au/travel. Unused Extras Credit will not rollover with the next recharge.
Bonus data: New customers who activate onto Coles Prepaid and recharge $20+ by 05/09/17 will receive bonus 5GB data inclusion on their first recharge only. Expires same time as recharge. Excludes SIM swaps. Limit once per customer. May take up to 24 hours to be applied. Not to be used in conjunction with any other data offer.
Up To 250 Minutes Standard International Calls: Available with $40+ recharges on Coles Prepaid. Charged per minute. Excludes premium/special/satellite/overseas toll-free numbers and video calls. Use Extras Credit to makes calls to other destinations and non-standard calls, see colesmobile.com.au/prepaidinternational for rates.