Need it sooner rather than later? Make it Rapid.

Whether you need the staples like milk and bread, or last minute dinner ingredients like a hot roast chicken and fresh veg, we can have it to your door within 2 hours when you select a Rapid Delivery slot at checkout.  

Rapid Delivery slots are available to order between 7:00am and 2:55pm for delivery from 8:30am – 4:30pm, 7 days a week in most stores where Rapid Delivery is available (some exceptions apply). 

There’s a flat delivery fee of $15 and there is a minimum spend of $30.

Please note that the bagged option is the only one available for Rapid Delivery slots and you may be charged bagging costs.

Start your Coles online order as you normally would. When you are asked to select a delivery slot, please choose 'Rapid'. This option will only be seen for slots available for today's date.

You can order up to a maximum of 40 items per Rapid order.

You can order from our full supermarket range of products, other than a few restricted items. Restricted items include liquor, tobacco and heavy bulk items.

There may be some additional order restrictions depending on your store. You can't cancel or modify a Rapid Delivery order once you've placed it.

Rapid Delivery is currently available at a select number of stores, though its availability is being expanded across Australia as quickly as possible.

If you see a Rapid Delivery slot when placing your order, that means it's available. If you're not seeing any slots, check back soon as your local store may be one we're adding it to.

No, you don’t need to be home as it’s an unattended delivery method, but your drop off location needs to be accessible to our partner driver. If not, you must write clear delivery instructions stating where to leave the order.

You also need to be contactable by phone in case the driver can’t find your address or needs more information about the delivery instructions.

We'll send you an SMS to say your order is being prepared. It includes a link for you to view the driver’s location so you’ll know how close it is.

Sometimes drivers may appear to be going to the wrong address when delivering the order. This is because drivers can deliver multiple orders in one trip and may be in the process of delivery to another address before yours.

Whether you need the staples like milk and bread, or last minute dinner ingredients like a hot roast chicken and fresh veg, we can have it your order ready for collection within 90minutes when you select a Rapid Click & Collect slot at checkout.  

Rapid Click & Collect slots are available to order between 7:00am and 2:55pm for collection between 8:30am and 4:30pm, 7 days a week in most stores where Rapid Click & Collect is available (some exceptions apply). 

Find your nearest Rapid Click & Collect location.

There’s a flat service fee of $5 and minimum spend of $30.

Start your Coles online order as you normally would. When you are asked to select a collection slot, please choose 'Rapid'. This option will only be seen for slots available for today's date, at stores offering Rapid Click & Collect.

View detailed instructions on how to book a Rapid Click & Collect order. 

You can order up to a maximum of 40 items per Rapid order.

You can order from our full supermarket range of products, other than a few restricted items. Restricted items include deli platters (but you can order a Hot Roast Chicken).

There may be some additional order restrictions depending on your store. You can't cancel or modify a Rapid Click & Collect order once you've placed it.

Bagging options will vary depending on which pick-up option you select.

For a designated Click & Collect parking bay or instore service desk:

Reusable paper bags - We’ll pack your order in reusable paper bags for $1.50 per order. Our bags are made from FSC-Certified 100% recycled paper that can be recycled kerbside. 

No bags (Remember to bring your own bags) - We can pack your order in your own bags instore. Or, if you're in a store parking bay, a Coles Team Member can pop your items directly into your car boot. 

Swap-a-box (Tassie stores only) - For $2, you can rent a reusable box from us to avoid using bags.

Rapid Click & Collect is currently available at a select number of stores, though its availability is being expanded across Australia as quickly as possible.

Find your nearest Rapid Click & Collect location.

If you don't pick up your order within your Rapid Click & Collect time slot, you may be charged a cancellation fee.

To avoid this, tell us you're running late - before or within your time slot - by calling our Online Customer Care Team on 1800 455 400. This is so we can return the uncollected items to the shelves and keep all produce fresh.

If we don't hear from you in time, you'll be charged a cancellation fee. We'll do our best to set your order aside. However, you'll still need to collect it on the same day as your original slot, or you may still be charged a cancellation fee.