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Check out with Swap-a-box

Order your groceries with our new returnable, reusable boxes

Return and reuse

The steps to follow in our sustainable Swap-a-box program for your Click&Collect order.

You choose when and where

We’ll take care of the rest. Across most stores we SMS you when your order is ready to pick up.

Together to Zero waste

By using sustainable boxes, you’re cutting down on waste. Thanks for becoming part of the solution!

Introducing Swap-a-box

Introducing a new, more sustainable way to collect your groceries. For just $2, you can choose our reusable boxes when you place a Click&Collect order online. Opt in at checkout, pick up your groceries from your store collection point, and just remember to bring it back when you next shop. We’ll clean it and reuse it.

How Swap-a-box works - return and reuse

  1. Your online order can now be packed into returnable, reusable Swap-a-boxes for $2 per order.
  2. We’ll give you a promo code with your Click&Collect order to use with us the next time you shop.
  3. Return the boxes to your local Coles when you pick up your next order – if they are a little worse for wear, that’s no problem
  4. We’ll clean all the boxes thoroughly so they’re ready to use for the next order or until they get to their end-of-life. 

Customers are loving Swap-a-box

We are trialling swap-a-box at selected locations and it is currently available for Click & Collect orders at the following stores:

Plus all across Tasmania!

We'll be sure to let you know when it's arrived in your local store.

Keeping them clean

When a Swap-a-box is returned to a store, our team members carefully sanitise and give it a thorough clean to make sure it's good as new and ready for the next online order. 

Your reusable box questions answered

Enjoy value, convenience and shopping made easy